Future cruise certificates

[freedman]

How long does it take for RC to apply a future cruise certificate ($ off due to a problem on a previous cruise - not to be confused with a next cruise certificate purchased onboard to get onboard credit on a future sailing)?

 

I e-mailed my certificate a week ago and have heard nothing.

 

Is this normal?

 

Thanks for your responses.

[cruisenfever]

How long does it take for RC to apply a future cruise certificate ($ off due to a problem on a previous cruise - not to be confused with a next cruise certificate purchased onboard to get onboard credit on a future sailing)?

 

I e-mailed my certificate a week ago and have heard nothing.

 

Is this normal?

 

Thanks for your responses.

You may want to call Crown & Anchor at 1-800-526-9723

[Topo Gigio]

Looks like they are a thing from the past!

[Merion_Mom]

Looks like they are a thing from the past!

 

huh?

[Kroozen]

I just booked a cruise using a future cruise certificate. I booked within the final payment date, so I had to pay for the full cruise up front, and then it took exactly 7 days to get the money back. I didn't have to email or send mine in though. I told them about the certificate when I was booking, and they looked it up by the number and just applied it. I'm hanging on to it just in case though.