gsu_paintballer Posted June 23, 2014 #1 Share Posted June 23, 2014 (edited) We cancelled our X direct booking and booked through a TA (first time) due to a good offer. However, their docs don't show the 123GO offer. Is there somewhere from the Celebrity website that does show it or should I get proof from them? Thanks in advance. Sent from my iPhone using Tapatalk Edited June 23, 2014 by gsu_paintballer Link to comment Share on other sites More sharing options...
KEN31VA Posted June 23, 2014 #2 Share Posted June 23, 2014 I had the same concern. Travel agent said to take a copy of their receipt although there wasn't a problem. Link to comment Share on other sites More sharing options...
kevinyork Posted June 23, 2014 #3 Share Posted June 23, 2014 It can appear and disappear online. Take a copy of the Celebrity invoice. Your agent can provide it. Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
Cruzin with BQ & CQ Posted June 23, 2014 #4 Share Posted June 23, 2014 For a copy of the Celebrity invoice. I did that and got an actual copy of the booking details. Have a great cruise!:) Link to comment Share on other sites More sharing options...
NCruiser2012 Posted June 24, 2014 #5 Share Posted June 24, 2014 Be sure to have written documentation. Our $200 OBC from the 1-2-3 promotion was not credited to our account upon boarding. Guest services photocopied my documentation, but it still took several days for the credit to show on my account. Link to comment Share on other sites More sharing options...
captdave Posted June 24, 2014 #6 Share Posted June 24, 2014 I have the123GO & $300 Credit. I made a hard copy incase it just disappears. I don't want to start a 17 day cruise with CC loosing my beverage package. CaptDave Link to comment Share on other sites More sharing options...
John F Posted June 24, 2014 #7 Share Posted June 24, 2014 We have the same problem too!! We have a paper copy (Booking Confirmation- Guest Copy). We also booked thru a TA with a large group (100 people) and were told that we have the Classic beverage package with our booking. On the paper copy under Booking charges it has PYPB-PYP BEV listed. Is this the Classic beverage package???? We would greatly appreciate any help. Many thanks!! John & Priscilla Link to comment Share on other sites More sharing options...
Caribbean Chris Posted June 24, 2014 #8 Share Posted June 24, 2014 We called the TA and Captain's Club. Eventually it showed up in the online profile "My Celebrity." Took a month or two. (Meanwhile - What I wonder about is why it shows "Total number of packages" as only 1, showing only my husband's name, when there are two of us. The TA paperwork says our booking includes the package, but nothing reads that it is for both of us. Eventually I guess we'll make another round of calls because I don't want to get on board and have to argue about a second package.) Assuming your booked cruise shows up in your "My Celebrity" when you are logged in, try clicking the blue box "manage reservation." Then click "view reservation." On that page ("My cruise summary"), to the right, it reads "View Cruise Planner Orders" - click "order history." Beverage Packages Wave Promo - Classic Package When I click "View Order Details," it gives this detail: Classic Beverage Package promotion for Wave ONLY Total Number Of Packages 1 Delivery Date And Time GUEST NAME RESERVATION NUMBER PACKAGE PRICE xxxxxx xxxxxxx xxxxxxx Wave Promo - Classic Package $0.00 USD Service Charge $0.00 USD Link to comment Share on other sites More sharing options...
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