picantel Posted July 31, 2014 #1 Share Posted July 31, 2014 As I had posted in a previous thread I did the 8 day sunshine and got 7.5k points. they gave me a free cruise up to 8 days. I took the free cruise on the liberty and got $100 waiting for me. 9.5k points later they cut me down to a 3-5 day cruise which made no sense. I emailed the executive host but received no answer. I took my free cruise on the sensation but when I went up to the casino counter they had my name down with cash but crossed it out and put a yellow post it note with my name handwritten down with a 'No' next to it. Yep they actually took away my casino cash and tried to tell me it was because I was on a free cruise which is garbage as I got it on my last free cruise. I told her fine I had 17k points on my last 2 cruises and now I will simply not play in this casino and move on to NCL. Carnival is getting worse now and is no longer playable for casino comps. the good thing is with no casino I had a more relaxing fun cruise. Who knew Way to bite the hand that feeds you Carnival. Fail. Link to comment Share on other sites More sharing options...
CasinoCruzGirl Posted July 31, 2014 #2 Share Posted July 31, 2014 As I had posted in a previous thread I did the 8 day sunshine and got 7.5k points. they gave me a free cruise up to 8 days. I took the free cruise on the liberty and got $100 waiting for me. 9.5k points later they cut me down to a 3-5 day cruise which made no sense. I emailed the executive host but received no answer. I took my free cruise on the sensation but when I went up to the casino counter they had my name down with cash but crossed it out and put a yellow post it note with my name handwritten down with a 'No' next to it. Yep they actually took away my casino cash and tried to tell me it was because I was on a free cruise which is garbage as I got it on my last free cruise. I told her fine I had 17k points on my last 2 cruises and now I will simply not play in this casino and move on to NCL. Carnival is getting worse now and is no longer playable for casino comps. the good thing is with no casino I had a more relaxing fun cruise. Who knew Way to bite the hand that feeds you Carnival. Fail. Wow that's a shame. NCL is really great with their comps and perks. Would not change. Received an offer 2x for a comp cruise on carnival and no thanks I passed. Sticking with NCL. Link to comment Share on other sites More sharing options...
Grandpaul Posted July 31, 2014 #3 Share Posted July 31, 2014 I did my last Carnival cruise 13 years ago. Never again. I now call them Carnivore. Link to comment Share on other sites More sharing options...
pita2 Posted September 1, 2014 #4 Share Posted September 1, 2014 As I had posted in a previous thread I did the 8 day sunshine and got 7.5k points. they gave me a free cruise up to 8 days. I took the free cruise on the liberty and got $100 waiting for me. 9.5k points later they cut me down to a 3-5 day cruise which made no sense. I emailed the executive host but received no answer. I took my free cruise on the sensation but when I went up to the casino counter they had my name down with cash but crossed it out and put a yellow post it note with my name handwritten down with a 'No' next to it. Yep they actually took away my casino cash and tried to tell me it was because I was on a free cruise which is garbage as I got it on my last free cruise. I told her fine I had 17k points on my last 2 cruises and now I will simply not play in this casino and move on to NCL. Carnival is getting worse now and is no longer playable for casino comps. the good thing is with no casino I had a more relaxing fun cruise. Who knew Way to bite the hand that feeds you Carnival. Fail. YEP.. This same thing just happened to me, going on my 2nd free cruise and I was told i am entitled to NOTHING..After getting off my cruise inAugust with 11k points they told me same thing...well i will enjoy this cruise and look forward to booking with NCL, for the next one..goodbye carnival. Link to comment Share on other sites More sharing options...
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