shore excursions taken down on website

[mare s.]

anybody else having problems accessing the shore excursions for Europe for this summer? They were there a couple of days ago but now I'm getting the message "not available at this time" when I go to look. Bonnie...is it a website maintenance thing or?

[BBMacLaird]

anybody else having problems accessing the shore excursions for Europe for this summer? They were there a couple of days ago but now I'm getting the message "not available at this time" when I go to look. Bonnie...is it a website maintenance thing or?

 

Hi Mare S. - could you give me the voyage you're looking for and I'll see if I have the same problem?

P.S. I just saw you have the voyage listed in your signature. Let me check it out!

Edited January 12, 2015 by BBMacLaird
I see the voyage she's on!

[BBMacLaird]

You are correct, the shore excursion brochure for that voyage is not accessible. I've notified the Land Discoveries department and expect to find out why & when they'll be back online a.s.a.p.

Thanks so much for letting us know!

[mare s.]

Thanks Bonnie...it wasn't just my cruise...looked to see if other sailings had the same issue and they did too. I appreciate your quick response!

[GACRUISER456]

I can no longer access the British Open voyage (July 4th departure). I booked the Azamazing Evening previously and there were a few random tours up, but now, nothing is available.

 

Thanks!

[BBMacLaird]

I've heard from the manager of the shorex department that they are fixing something behind the scenes. I'll let you know as soon as I hear the tour brochures are back online. It won't be long!

Thanks again for calling my attention to this.

[BBMacLaird]

The downloadable shore excursion brochures are once again available. We apologize for the inconvenience.

[mare s.]

Thanks for the update Bonnie! Now I can get back to planning (almost as much fun as the actual cruise!)

[GACRUISER456]

It looks like the brochure is back up, but for our cruise leaving in July, about 1/2 the ports don't have anything listed. Can you find out when they expect to have the full listing of excursions posted? This is for the British Open cruise leaving on July 4th of this year. We are trying to make final decisions about doing our own activities vs. the ship in some of the smaller ports. Thanks!

[BBMacLaird]

Hi GACRUISER, I've sent an inquiry to the tour planners to see what I can find out for you,