Jump to content

Cunard waitlist protocols?


maybealexislost
 Share

Recommended Posts

Hi!

First time starting a thread here so apologies in advance if I'm doing anything wrong...

 

My partner and I are booked on a transatlantic crossing this summer westbound from Southampton to NYC. Like just about everyone, I'd assume, we'd love an upgrade — happy to pay the difference in fares also, and we've been told we're #1 on the waitlist should there be a cancelation for a suite in the class we're hoping to jump up to. Here's the rub:

 

On the westbound crossing there is currently no availability (hence the waitlist) but for the transatlantic Southampton--Southampton roundtrip, of which our westbound leg is the first half, there is availability — which would suggest there are suites still not booked, but that they're just being held back from sale right now. I'm sure Cunard are waiting in the hope(s) people will purchase the suites at a higher price for the roundtrip, which is fair enough I can begrudgingly admit — I'm wondering if the savvy minds/regular Cunarders here know at what point, if at all, before departure they'll hopefully decide it's not worth waiting anymore for this "potential" profit and release the cabins for the crossing separately, as such!?

 

I've tried calling to explain this to customer service (AKA please let me give you more money, Cunard :p) but have struggled getting a straight explanation that goes beyond "ooh, you are #1 on the waitlist and that's great, so hold tight!"

Link to comment
Share on other sites

I am not sure if this helps. We are on the 3 May TA. A 'sold out' trip and received an upgrade fron Cunard on Monday (7 sailing days away). You are offering to pay so I am sure that takes priority over free upgrades. Hope you get want and hear soon.

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • ANNOUNCEMENT: Set Sail on Sun Princess®
      • Hurricane Zone 2024
      • Cruise Insurance Q&A w/ Steve Dasseos of Tripinsurancestore.com June 2024
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...