Princess Website Trouble?

[holton]

Anyone else having trouble with the Princess website?

[Colo Cruiser]

Working fine for me.

[goat rancher]

Yes, I am.....

since I don't have a member number, it asks for my birthdate to register.....

I have no problem with that:p , BUT it keeps saying there is an error and that I HAVEN"T given them a birthdate, and they won't let me log on. I will probably end up having to call them or else contact my TA to get the info I need.

[jima53]

My wife is getting the birthday/confirmation number run-a-round also. This past week we also called Princess customer service and they didn't have a clue how to solve the problem. Oh they did have one, the person on the phone suggested that we book a cruise then we would get a confirmation number and not have the website hassle. They don't know how close they have come to helping us change our mind on a future cruise with their flip or sarcastic offer of help, rather than showing a professionalism in solving the problem.

 

Jim

[biolabetty]

I'm having difficulty getting into the cruise personalizer. It keeps telling me there was an error, but I know it wasn't mine.

[pamwinn]

I just tried to get into the personalizer and it took several attempts before I didn't get the error message. :o

[Iceberg2]

I have been trying for days without success until last night. I went in through the email received for precruise spa and entered my full name as on my passport and it worked. Do not know if I was lucky yesterday or that was the missing clue. I had my password for logging in checked and was advised that it was correct. Hope it works for you.

[holton]

I can't get into the area about pricing for certain cruises. I can get to the area of choosing the month, ship, and duration of cruise...but,

past that it tries 'forever' and never brings the choices up. Is the website

that busy???