Anthem 3/31 - Atlantis Aquadventure Mass Cancelled

[Brianweb]

Just got notified that my Atlantis Aquadventure excursion was cancelled due to operational issued. But there is still one with the same name in the cruise planner. I called Royal and they were not helpful, said it was up to me to read the description and decide if it is the same? What the heck is going on?

 

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[plo888]

Just got notified that my Atlantis Aquadventure excursion was cancelled due to operational issued. But there is still one with the same name in the cruise planner. I called Royal and they were not helpful, said it was up to me to read the description and decide if it is the same? What the heck is going on?

 

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I also got notified and have been on 2 phone calls this morning regarding situation. Apparently, it was due to a change in their 3rd party for this excursion, which i find as not my concern, but thats neither here or there. I now if i want to rebook have to pay an additional $80 for my party of 4, cause i was at the time able to book during the promo discounted time period. So much for being proactive.

[FreshOffTheBoat]

I also got notified and have been on 2 phone calls this morning regarding situation. Apparently, it was due to a change in their 3rd party for this excursion, which i find as not my concern, but thats neither here or there. I now if i want to rebook have to pay an additional $80 for my party of 4, cause i was at the time able to book during the promo discounted time period. So much for being proactive.

 

Yeah seems like other people have reported Royal doing this on other excursions as well.

 

Seems wrong if the tour is still posted in the cruise planner. Escalate the issue and see type of answer you get (I know it's super annoying).

[plo888]

Yeah seems like other people have reported Royal doing this on other excursions as well.

 

Seems wrong if the tour is still posted in the cruise planner. Escalate the issue and see type of answer you get (I know it's super annoying).

 

 

I just finished my phone call with RCL and it worked out in my favor as the total cost to re-book increased $10 for my party of 4, re-booked and was given $25 OBC. Net Net $15 savings. :cool:

 

I hope i dont get any cancellations email on the Disney transportation.

[Turtles06]

 

I hope i dont get any cancellations email on the Disney transportation.

 

Don't know when you are sailing, but FWIW, we used RCI's transport to Disney a week ago, no problems. I believe they have "fixed" the provider issue they were having late last year.

 

Good luck, and enjoy your cruise!

 

 

(photo by turtles06)

[thewilfords]

They cancelled some people on our 4/14 cruise as well. They actually cancelled the more expensive one that included access to the casino.

[gaylemh]

They cancelled some people on our 4/14 cruise as well. They actually cancelled the more expensive one that included access to the casino.

???Anyone can go to the casino. Why would you need a more expensive excursion to go to the casino?

[plo888]

Just got notified that my Atlantis Aquadventure excursion was cancelled due to operational issued. But there is still one with the same name in the cruise planner. I called Royal and they were not helpful, said it was up to me to read the description and decide if it is the same? What the heck is going on?

 

Sent from my SM-G935V using Forums mobile app

 

 

Just wanted to post an FYI update on price change on the Atlantis Aquaventure for those on specifically 3/31 Anthem sailing.

 

On the day I received RCL cancellation of Aquaventure, I was able to re-booked at $149 / $99 rate. Today, I noticed on cruise planner that the rate is now $119 / 79. I again, cancelled and re-booked at lower rate. Also, the Disney Transportation decreased a couple of $$. I have experienced price changes on the daily & weekly, so if you want to save some $$...