Internet / WIFI questions

[paperposter]

7 minutes ago, don't-use-real-name said:

 

? ? ? Did you seek out help with the Internet Café Manager ?  ?  ?

If you paid for the service or it was part of a package perk NCL should have offered some OBC or other

compensation if it was a NCL problem.

Yes and so did everyone else we all gave up. It was a disaster.   It was supposed to be reported to the home office in Florida or la. I asked for a credit for my next cruise. No clue what will happen. 

[don't-use-real-name]

5 minutes ago, paperposter said:

Yes and so did everyone else we all gave up. It was a disaster.   It was supposed to be reported to the home office in Florida or la. I asked for a credit for my next cruise. No clue what will happen. 

 

If you wish to pursue this further use this LINK as a guide to help your quest/complaint:

 

https://www.elliott.org/company-contacts/norwegian-cruise-line-ncl/