Vacay Planners

[IcanSeaclearlynow]

New to Royal (well if we get to go in October) and I'm wondering if there are vacation planners like Carnival?  I did my booking in January by phone and have called back twice for price adjustments.  The last person I talked to said something about casino something something related to assigned vacay planners.  I was tired so didn't ? it and figured I'd come to the board for my answer 😉

[Ourusualbeach]

40 minutes ago, IcanSeaclearlynow said:

New to Royal (well if we get to go in October) and I'm wondering if there are vacation planners like Carnival?  I did my booking in January by phone and have called back twice for price adjustments.  The last person I talked to said something about casino something something related to assigned vacay planners.  I was tired so didn't ? it and figured I'd come to the board for my answer 😉

There are but you can do the same things just by calling their regular number and talking to any rep.  No waiting for someone to call you back

[torpeedo]

I emailed my vacation planner a week or more ago and his email says he's out of the office and no return date.  I wonder if Royal put them on furlough.  If he was working from home I would think he would have emailed me back.  It's a shame because I really liked him and it was so easy to book with him, make changes or any of some of the complicated things that seem to come up.

Edited April 2, 2020 by torpeedo

[Ourusualbeach]

1 minute ago, torpeedo said:

I emailed my vacation planner a week or more ago and his email says he's out of the office and no return date.  I wonder if Royal put them on furlough.  If he was working from home I would think he would have emailed me back.  It's a shame because I really liked him and it was so easy to book with him, make changes or any of some of the complicated things that seem to come up.

I heard of one who came back a few days ago.  It's taking them a while to set them up with a home office.  Other departments took priority

[torpeedo]

1 minute ago, Ourusualbeach said:

I heard of one who came back a few days ago.  It's taking them a while to set them up with a home office.  Other departments took priority

 

Thats good news.  I will try again in a week or so. Nothing urgent but of course every thing is a big mess right now