Casino fun play credits

[WhoDatNation]

I read under the terms and conditions that the casino can deny your chips if you don’t bring the mail with you to the cashiers cage. What if the offer came through your Carnival online account? Has anyone had any issues before in a situation like this?

[hurricane0226]

They should have your information when you get to the ship, but you can email the casino host prior to the cruise and they should verify everything you have coming to you, and just print that out. 

[WhoDatNation]

27 minutes ago, hurricane0226 said:

They should have your information when you get to the ship, but you can email the casino host prior to the cruise and they should verify everything you have coming to you, and just print that out. 

How do you find the host email?

[hurricane0226]

2 minutes ago, WhoDatNation said:

How do you find the host email?

 

2 minutes ago, WhoDatNation said:

How do you find the host email?

support@globalcasinoservices  have your booking number when you email them, plus your vifp number

 

[WhoDatNation]

8 minutes ago, hurricane0226 said:

 

support@globalcasinoservices  have your booking number when you email them, plus your vifp number

 

Thank you very much!!!!

[DenaInWyo]

Thank you SO much for this!  I just posted on another thread about how I dislike not having anything in writing about the details of casino deals.  I've never had an issue and they've always had my offer/perks in the system when I get on the ship, but I'm the type that likes to have a back up or way to verify just in case.  It's always driven me nuts that you don't have that.  I don't understand why that can't be on your booking invoice.  I will definitely take this advice!

 

[dgreeney]

I checked with them and received an e-mail back listing my offering:  $500 fun play, $200 OBC and Drinks all over.  They responded quickly.  Take a copy of the response with you to the casino.

[Elaine5715]

On 7/16/2021 at 1:08 AM, DenaInWyo said:

Thank you SO much for this!  I just posted on another thread about how I dislike not having anything in writing about the details of casino deals.  I've never had an issue and they've always had my offer/perks in the system when I get on the ship, but I'm the type that likes to have a back up or way to verify just in case.  It's always driven me nuts that you don't have that.  I don't understand why that can't be on your booking invoice.  I will definitely take this advice!

 

Because the casino is not operated by Carnival.  A Carnival PVP can help sort it out once you are onboard if there is a problem

[cowboy$fan]

On 7/15/2021 at 9:27 PM, WhoDatNation said:

I read under the terms and conditions that the casino can deny your chips if you don’t bring the mail with you to the cashiers cage. What if the offer came through your Carnival online account? Has anyone had any issues before in a situation like this?

You can also verify your offer using the following link @ the Players Club

 

https://oceanplayersclub.com/contact/comp/