Using the App

[wildescapade]

Is it me? I have put all my info in the App but does my husband have to download the app on his phone so we can get his documents put in? I cant see where to put his info on my app...help!

[britincanada]

On mine, if I scroll down past the 'check in & get ready for sail', 'The Band' etc it has a section that says 'One of your cabin mates needs help' - I was able to enter hubby's stuff there. Click on 'Give your friends a hand'.

[sid_9169]

Probably would be much easier for each Sailor to have his / her own app download...

[abaci]

you can do a lot for your spouse as mentioned above, but we found that I couldn't do the Sign the Voyage Well form for my wife and she needed the app to complete that part. I'm guessing you could just wait until the cruise port to finish, but I'd recommend just both getting the app. As soon as my wife created an account it pulled in our reservation to her app without having to do anything and was simple to complete given it linked automatically.

[wildescapade]

thanks for all the replies! I ended up messaging Virgin and somehow we had 2 separate accounts? They fixed it, and it was pretty immediate...great service! By the next day I was able to go on my App and put my husband in!

[CruisingWalter]

Probably still not a bad idea for him to download the app to his phone just so it's already there prior to getting onboard. Just in case he needs it. Have fun! We finally meet Scarlet in July.