My efforts to obtain a refund for quarantine days on the Apex.

[tinaincc]

On 7/12/2022 at 9:32 AM, MR_T said:

That’s not good,

 

we were on the Apex last September and was quarantined for 3/4 days with suspected covid but tested negative each day before being released by the doctor. We were informed we would get the credit certificate on the last day of the cruise and that’s exactly what happened.

 

hope you manage to get it sorted quickly, I just don’t understand why this isn’t a straightforward process for everyone involved especially as the ships have been dealing with this for months now… 

Just curious as to why you had to quarantine if you tested negative?