TRYING TO CANCEL GROUND TRANSFER

[k2c2w]

Here is my rant

So I booked an Oct Cruise , on Encore  , HAVEN Suite .

 

I did not use NCL free air offered as I wanted to go on my time . 

I did book the ground transfer .... 27pp one way  x 2 

 

My plans have changed ... so I changed my flights. 

 

Now trying to cancel the ground transfer , it states on NCL web up to 22 days with no penalties ... I am 51 days out.

I have chatted with NCL operator #1 ... who says according to their rule book ,I have to pay full penalty.

 

Now waiting for another operator different dept.  to try to resolve

Been on hold for over 1 hr . to change a $54 fee .

*****...... about principle ..not money for me.

 

Anyone else have problems getting credit or refunds due.?

 

 

[ChiefMateJRK]

Since ground transfers are non-refundable, I never book them until a few days before sailing (from airport) and on the ship (to airport).