When is a child not a child?

[devonuk]

My wife and I are travelling with our 13 year old grandson next February on the Iona and all of the excursion pricing shows him as an adult fare 🤷‍♂️
On our Ventura cruise in a couple weeks when he’s 12 he is correctly priced as a child. 
Has anyone else encountered this issue? 
His cruise fare is priced as a child so why not the excursions? Could this be something beyond the control of P&O once he’s 13?

Thanks for your help 👍 

[CaptainPedantic]

I remember this was always the case for our kids too when they were that age (they're now 20 and 18), no idea why though, sorry!

[molecrochip]

Broadly 13+ is adult fare however if sharing your room he may gave qualified for a promotional third person fare.

[devonuk]

2 hours ago, molecrochip said:

Broadly 13+ is adult fare however if sharing your room he may gave qualified for a promotional third person fare.

Thanks

He’s in the suite as a child I’m purely questioning the excursions    

[terrierjohn]

8 hours ago, devonuk said:

Thanks

He’s in the suite as a child I’m purely questioning the excursions    

What Moley is saying is that at 13 he should be priced as an adult, so either his lower price is based on a 3rd adult offer, or someone made an error on the original booking and the price is therefore incorrect. Once children reach 13 excursions will also be charged at adult fare.

[Thejuggler]

I've not read small print, but is 13 the age at which children can be left in one of the kids clubs without the adults  needing to stay on board?  

[picsa]

On 9/26/2022 at 10:36 PM, devonuk said:

My wife and I are travelling with our 13 year old grandson next February on the Iona and all of the excursion pricing shows him as an adult fare 🤷‍♂️
On our Ventura cruise in a couple weeks when he’s 12 he is correctly priced as a child. 
Has anyone else encountered this issue? 
His cruise fare is priced as a child so why not the excursions? Could this be something beyond the control of P&O once he’s 13?

Thanks for your help 👍 

 

The answer is here - Cruise FAQs | Top Cruise Questions Answered | P&O Cruises (pocruises.com)

 

Do you offer shore excursions for children?

 

Yes we do, some shore excursions have a minimum age to participate, which is either set out in the tour description or will be made known to you when booking.

 

Child prices are for those aged 3 to 12 inclusively.

 

Passengers over the age of 12 will require an adult ticket.

 

Infants aged 2 and under (on the date of sailing) can travel on the excursion free of charge, as long as they are seated on your lap. Please note there may be occasions when this is not possible and this will be detailed on the Shore Excursion description.

 

Please ensure that you book a tour ticket for your infant.

 

Note that all minors (those under 18) must be accompanied by an adult on shore excursions.

We ask parents and guardians to note that children under 16 must not be left unaccompanied on the ship whilst the ship is in port. There is no facility offered on-board to look after your children if you go ashore.

 

You are welcome to bring your own safety seat since these are not provided due to different laws being applicable in other countries.

 

If you are bringing a car seat for an infant (aged 2 or under) you cannot purchase a seat when booking your excursions. This is because infants are not charged.

 

You will need to speak to the Shore Excursion Team once you are on-board to advise you are bringing an infant and a car seat.  Please be aware that the size and safety fittings of coach seats may vary between excursions and we cannot guarantee that safety seats will fit in all coaches.  In some instances we are unaware what coach is provided until on the day of the shore excursion.

[devonuk]

8 hours ago, picsa said:

 

The answer is here - Cruise FAQs | Top Cruise Questions Answered | P&O Cruises (pocruises.com)

 

Do you offer shore excursions for children?

 

Yes we do, some shore excursions have a minimum age to participate, which is either set out in the tour description or will be made known to you when booking.

 

Child prices are for those aged 3 to 12 inclusively.

 

Passengers over the age of 12 will require an adult ticket.

 

Infants aged 2 and under (on the date of sailing) can travel on the excursion free of charge, as long as they are seated on your lap. Please note there may be occasions when this is not possible and this will be detailed on the Shore Excursion description.

 

Please ensure that you book a tour ticket for your infant.

 

Note that all minors (those under 18) must be accompanied by an adult on shore excursions.

We ask parents and guardians to note that children under 16 must not be left unaccompanied on the ship whilst the ship is in port. There is no facility offered on-board to look after your children if you go ashore.

 

You are welcome to bring your own safety seat since these are not provided due to different laws being applicable in other countries.

 

If you are bringing a car seat for an infant (aged 2 or under) you cannot purchase a seat when booking your excursions. This is because infants are not charged.

 

You will need to speak to the Shore Excursion Team once you are on-board to advise you are bringing an infant and a car seat.  Please be aware that the size and safety fittings of coach seats may vary between excursions and we cannot guarantee that safety seats will fit in all coaches.  In some instances we are unaware what coach is provided until on the day of the shore excursion.

Thank you so much for digging this info out, much appreciated 👏🏻👏🏻👏🏻👌