50 digital photopass question

[ballarinamom]

We ordered the 50 digital photopass prior to sailing. We selected our 50 onboard. We received a link that included all of the photos we took some with a watermark and some not. It says 50 were selected. Will we receive a separate link with just the 50 we selected?

[LeeW]

No - the web site displays all the photos from that cruise and in theory the ones that don't have watermarks are the ones you selected onboard.  You should be able to select the ones you want to download even if they still have the watermark, up to 50 total if you have unlock credits and didn't pick 50 onboard.

 

I goofed when I "bought" two free Diamond photos and used the same email.  Only got one email for downloading but had one "unlock" and one photo already unlocked when displaying the cruise.  Was able to unlock the second photo and download two.  You can download as many times as you want for about 30 days, but only up to the number you have purchased.  I never got a response when I sent a message to their help page but finally figured it out myself.

[Cutigerlady]

You should be able to access the ones you selected to download by selecting the Unlocked tab.  I struggled to do this from my phone, but it was easier from my computer to figure out I needed to select a tab first.