Exchange Classic Drink Package for Zero Proof Drink Package

[dorakk]

Hi,

 

We are sailing on millennium in a few weeks.  My booking includes classic drink package, but we can't take alcoholic drink or wine.  I wonder if it is possible to exchange for the zero proof drink package for free so that we can enjoy fresh juice, smoothies, vitamin water, and san Pellegrino?

 

Thanks much!

Edited October 2, 2023 by dorakk

[Harrisonkid]

Seems like a logical ask...so I am too looking to hear this answer

[Woody14]

last year it was no problem to change the classic package to what they called the premium non alcohol package, they had 2 different non alcohol packages then which now has been replaced with the zero proof package.      I would think they would still do that.   I would call Celebrity and inquire.

[Reisdawg]

My wife was able to get the zero proof package on our trip in February by going to Guest Relations on the first day.  

[jelayne]

If you booked direct with Celebrity call them and ask.  If you booked with a TA have them see about downgrading to Zero Proof.

 If that doesn’t go to Guest Relations when you board and ask them.  

[FeebeeH]

I phoned Celebrity in February and asked to be downgraded to Zero Proof & for my husband to keep his Classic Alcohol Package (I don't drink alcohol, my husband does).  The person I spoke to was very reluctant to do this, I mentioned on Celebrity's website you can be downgraded with a doctor's certificate for medical conditions and I was happy to do this, where should I present the certificate?  I was then downgraded to the Zero Proof package.  I didn't get a credit for downgrading to a cheaper package, but am fine with that.  I still have my doctor's certificate & will bring it just in case. 

[dorakk]

Thanks everyone for the helpful responses.  We will go to customer relations desk for downgrade on embarkation day.