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How long for a FCC to be applied?

Eli_6

By Eli_6,
in Carnival Cruise Lines

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Eli_6 "Live from...." Rare

Eli_6

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I have a several thousand dollar FCC I am trying to apply to a booking. I contacted Carnival about it on Jan. 8th. They responded the next day saying they would credit it to my account, but it is now 1/16 and it is still not credited to my account. When I have done this in the past, it was usually applied within a couple of days.  At what point do I call?  I hate calling, btw. I hate waiting on hold and I hate talking on the phone. 

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