Error Message w/Sagrada Familia tickets website

[FlaMariner]

So, tickets are available to purchase thru the Sagrada Familia website for our April visit to Barcelona........After selecting our tickets and entering our info and then proceeding to the payment page, I get a message ERROR TRY AGAIN.   Ugh.

 

Any intel as to what I may be doing wrong?  

[alserrod]

Which card did you used?

[FlaMariner]

I could not get to the card entry point.......the error message appeared after submitting personal data and then went to the PAY page and you had to agree to terms and conditions first and then the error message.....

 

 

[alserrod]

10 hours ago, FlaMariner said:

I could not get to the card entry point.......the error message appeared after submitting personal data and then went to the PAY page and you had to agree to terms and conditions first and then the error message.....

 

 

 

 

Hi.

 

I cannot check it (without using my card) but... try with Spanish web version instead of English (and use Google translator if you need it)

[FlaMariner]

got it solved....

 

Issue #1. my email ends in .net and that was not acceptable

Issue #2. then my credit card was rejected and there was a note on the screen that "EU requires multi factor authentication, call your bank".....changed to another card and it worked....

 

Others in our group had the same issues.....beware and you are all now informed!

[alserrod]

4 hours ago, FlaMariner said:

got it solved....

 

Issue #1. my email ends in .net and that was not acceptable

Issue #2. then my credit card was rejected and there was a note on the screen that "EU requires multi factor authentication, call your bank".....changed to another card and it worked....

 

Others in our group had the same issues.....beware and you are all now informed!

 

 

 

About second point, requirements for your bank should be...

You should have to enter CCV number written in your card

or

you should have to receive a SMS from your bank to assure you are who pays

or

you should have to accept paying in the web/app of your bank

or...

 

multiple options are available, not just writing card number.

 

[mayaart]

We are on the Oosterdam April 5, 2024, to Spain from FLL. I cannot find a roll call for this cruise. Can you help me please? We are flying into FLL April 4 from MD.

[VMax1700]

31 minutes ago, mayaart said:

We are on the Oosterdam April 5, 2024, to Spain from FLL. I cannot find a roll call for this cruise. Can you help me please? We are flying into FLL April 4 from MD.