bayou cruiser Posted November 17, 2006 #1 Share Posted November 17, 2006 with Galveston.com Call the hotel immediately after you've booked with them to make certain you have a room. I booked in May for a Dec cruise (Dickens on the Strand weekend) and called the hotel to confirm and they claim they never got my reservation and they are overbooked. So far Galveston.com says they faxed the reservation upon receipt and I'm yet to hear back from them. Link to comment Share on other sites More sharing options...
ronrythm Posted November 18, 2006 #2 Share Posted November 18, 2006 If you call immediately, you will always be told you have no reservation, as it takes time to work through the system. Wait a day or two, then check. If it's not in the system then, start raising hell, with whoever you got the reservation from. One good reason to book directly. At least then you know who to yell at.:D Link to comment Share on other sites More sharing options...
Stevepse Posted November 23, 2006 #3 Share Posted November 23, 2006 with Galveston.com Call the hotel immediately after you've booked with them to make certain you have a room. I booked in May for a Dec cruise (Dickens on the Strand weekend) and called the hotel to confirm and they claim they never got my reservation and they are overbooked. So far Galveston.com says they faxed the reservation upon receipt and I'm yet to hear back from them. We had very good luck with our reservation via Galveston.com. We booked back in January, did followup call on our own in July (Had a question) and the hotel sent us a reminder that we are staying there this Saturday. Hope you find someplace to stay:o Link to comment Share on other sites More sharing options...
isujim Posted November 28, 2006 #4 Share Posted November 28, 2006 Cherisse Did you ever hear back? We are going out of Galveston in 08 and just want to know if you ever got this cleared up Link to comment Share on other sites More sharing options...
BrendaB1 Posted December 3, 2006 #5 Share Posted December 3, 2006 with Galveston.com Call the hotel immediately after you've booked with them to make certain you have a room. I booked in May for a Dec cruise (Dickens on the Strand weekend) and called the hotel to confirm and they claim they never got my reservation and they are overbooked. So far Galveston.com says they faxed the reservation upon receipt and I'm yet to hear back from them. Most online sites send confirmatiom emails. Did you receive one? Link to comment Share on other sites More sharing options...
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