Celebrity Questions

[cprincess]

Hi,

 

I'm thinking of booking two different cruises with Celebrity for 2008. The first one is a 5 day out of Miami. And the second is a 11 night from NJ.

 

DH and I are Diamond members with RCCL. With that we automically get concierge privileges when we sail even if we don't book a suite.

 

Can someone please tell me if I will be able to receive the same on Celebrity? And what if any discounts will I be eligible for if booking a balcony room?

 

 

Thanks so much for your help.

[hajekfam]

There is no concierge lounge on Celebrity. The concierge class is a cabin category that provides extra amenities. They are not a club benefit. Upgrades are for inside to inside and oceanview to oceanview, it does not include verandahs, concierge class, or suites - so there is no discount for verandahs. Diamond level is the equivalent of Celebrity Elite. You will need to join Celebrity Captain's club and get their number to even get the few benefits that are offered.

From Celebrity Captain's Club benefit page:

 

Classic Level Benefits*

One-Category Upgrade

Complimentary Custom Air Request

Presailing Specialty Restaurant Reservations

Priority Embarkation (where available) - Founder Classic Members Only

Exclusive Captain's Club Party

Captain's Club Premium Booklet filled with valuable onboard offers

Preferential Debarkation (where available) - Founder Classic Members Only

Reunion Cruises

Online Newsletter

Additional sailing credit on itineraries of 12 nights or more (maximum of three sailing credits per sailing)

Additional sailing credit for booking a Concierge Class stateroom or Suite (maximum of three sailing credits per sailing)

 

**After earning 5 cruise credits

Select Member Benefits

Includes all benefits of Classic membership, plus:

Behind-the-Scenes Tours

Chardonnay Blending Seminar

Priority Status for Shore Excursion Waitlist

Senior Officer's Cocktail party

Opportunity to enroll in Royal Caribbean's Crown & Anchor Society program at the Platinum Level

Plus all Classic Member Benefits

 

Elite Member Benefits

Includes all benefits of Classic & Select membership, plus:

Complimentary use of Thalassotherapy Pool on Galaxy and Mercury

Private Shipboard Departure Lounge with Continental Breakfast

Priority Tender Service

Priority Waitlist for Dining Room Seating

Opportunity to enroll in Royal Caribbean's Crown & Anchor Society program at the Diamond Level

Plus all Select and Classic Member Benefits

*** After earning 10 cruise credits

 

TERMS and CONDITIONS

Your Membership Status

Your Captain's Club membership falls into one of three levels. To qualify for enrollment, you must complete one sailing on Celebrity Cruises or Azamara.

 

The three levels are: Classic Level (after first completed cruise), Select Level (after earning 5 cruise credits) and Elite Level (after earning 10 cruise credits). When you've earned your fifth and tenth cruise credits, your membership will automatically advance to the Select and Elite Levels, respectively. You can enjoy your new membership benefits on your next sailing on or Celebrity Cruises or Azamara. (Please note: Your membership number will remain the same as you advance to the next level.)

 

Program subject to change without prior notice.

 

Founder Classic Members

Founder Classic Members are guests who enrolled prior to October 1, 2002. These members receive priority embarkation and preferential debarkation, in addition to all other Classic Level benefits.

 

Invitation to Captain's Club or Officer's Table

Based on availability.

 

Priority Waitlist

Based on availability.

 

Priority Embarkation and Preferential Debarkation

This privileges offered to Founder Classic, Select and Elite members, are available at the following ports: Seward, AK; Miami, FL; Fort Lauderdale, FL; Tampa, FL; Baltimore, MD; San Diego, CA; Honolulu, HI; New York, NY; San Juan, Puerto Rico; Buenos Aires, Argentina; Harwich, England; Dover, England; Vancouver, British Columbia; Valparaiso, Chile; Barcelona, Spain.

 

One-Category Upgrade

One-category upgrade requests must be made at the time of booking and apply only for inside-to-inside or outside-to-outside staterooms, depending on availability. This offer cannot be used with certain restricted fares. Upgrades apply for one stateroom per cruise. Stateroom assignments only. Suites, ConciergeClass and verandas excluded. Not valid on holiday sailings or Reunion Cruises. Century, Galaxy, Mercury, Millennium, Infinity, Summit and Constellation: Upgrades available from categories 11-4.

 

Custom Air Arrangements

Custom Air Arrangements can be made through the Custom Air Department at Celebrity Cruises. They can handle your special requests, including booking guests wishing to travel together; booking premium-class air seats on your preferred carrier; booking your preferred schedule and/or airline; booking extended stays or early/late flight schedules before or after your cruise vacation. Custom Air can handle air arrangements for gateways "not offered." Custom Air also provides the value of airport transfers and baggage service (for day of sailing arrivals only), which is part of Celebrity Cruises, Inc. standard air program. The program is available to all Captain's Club members and may be withdrawn at any time. A valid Captain's Club membership number must be presented to the reservations agent when making your arrangements.

With Custom Air Arrangements, you can plan your air schedule up to 11 months in advance of sailing. Custom Air requests can be booked up to 7 days prior to sailing for North American itineraries and 35 days prior to sailing for European and other international cruises. Any changes to a Custom Air request must be made through the Custom Air Department and may be subject to additional fees. Custom Air requests may be done over the phone for both individual and group guests as well as through email at customair@celebritycruises.com. For more information, call the Captain's Club at 1-800-760-0654.

Custom Air is applicable to North American departure cities only.

Celebrity Cruises Inc. is not responsible for changes in airline schedules or flight numbers after tickets have been issued. Any additional cost, including penalties, will be at a guest's expense. If you cancel your Custom Air Arrangements, you may be subject to cancellation fees. Some countries require guests to pay an airport arrival or departure tax, which is not included in the guest air ticket. The guest is responsible for this tax. Air tickets may be used only in conjunction with a cruise package and are subject to Celebrity Cruises Inc. cruise-cancellation penalties. Custom Air obtains seat assignments at the time of booking, subject to the carrier's availability. Otherwise, consult your travel agent for seating assignments.

Guests purchasing Custom Air Arrangements release Celebrity Cruises Inc. from any and all claims for loss or damage to baggage or property, for personal injuries or death or for loss from delay arising out of the acts, omissions or negligence of any independent contractors such as air carriers, hotels, restaurateurs, transportation providers or other providers of services or facilities offered in addition to the ship's cruise vacation. Guest is specifically directed to the Cruise Ticket Contract, included as part of the cruise ticket. Celebrity Cruises Inc. in arranging for the transportation of guests to and from the ship, does so with independent contractors and only as a convenience to the guests. Celebrity Cruises Inc. is not responsible for incidents such as airline cancellations, reroutings or any disruption of scheduled services or accommodations.

 

Celebrity Cruises Inc. reserves the right to make any modifications to the program without further notice. Persons under the age of 18 years, as well as employees of RCCL and its affiliates, are not eligible for participation in this program. Other restrictions may apply.

 

Presailing Specialty Restaurant Reservations

If you're booking a cruise on Century, Constellation, Infinity, Millennium or Summit, you can make dinner reservations 60 days prior to sailing and up to 4 days prior to sailing for one of the Specialty Restaurants. These unique dining venues are re-creations of the very restaurants on board famous ocean liners of the past. To make arrangements, please call the Captain's Club. The per guest cover charge (which includes gratuities) will be automatically added to your onboard account. Guests must be 12-years of age or older. Proper attire is required

[caviargal]

Hi,

 

I'm thinking of booking two different cruises with Celebrity for 2008. The first one is a 5 day out of Miami. And the second is a 11 night from NJ.

 

DH and I are Diamond members with RCCL. With that we automically get concierge privileges when we sail even if we don't book a suite.

 

Can someone please tell me if I will be able to receive the same on Celebrity? And what if any discounts will I be eligible for if booking a balcony room?

 

 

Thanks so much for your help.

 

I am Diamond Plus on RCI and the perks are excellent. As Elite on X, there are no perks to speak of, at least not ones that matter to me. No balcony discounts, no Concierge Lounge (which we enjoy for breakfast and a quiet cup of coffee), no worthwhile coupons, no gifts in the cabin, etc.

 

If you book X, do it for the itinerary/experience, not the perks.

[pegasusa]

I don't think you can register for Captain's Club until you complete one Celebrity Cruise..........at least that's how it is on RCCL. We've been on two Celebrity cruises and just got back from Bermuda on the Explorer. I keep trying to become Crown & Anchor with no luck. I called yesterday and was told it takes about three weeks for the completed cruise to register. I know the two (Captain's & Crown) may be linked, but have heard conflicting policies. One person said they can be linked after each cruise, another said we had to have 5 Celebrity cruises before they could be linked with Crown & Anchor.:confused: :confused: :confused:

[caviargal]

I don't think you can register for Captain's Club until you complete one Celebrity Cruise..........at least that's how it is on RCCL. We've been on two Celebrity cruises and just got back from Bermuda on the Explorer. I keep trying to become Crown & Anchor with no luck. I called yesterday and was told it takes about three weeks for the completed cruise to register. I know the two (Captain's & Crown) may be linked, but have heard conflicting policies. One person said they can be linked after each cruise, another said we had to have 5 Celebrity cruises before they could be linked with Crown & Anchor.:confused: :confused: :confused:

 

As a Diamond member of RCI, one can call Captain's Club and immediately receive a number. At that level, the privilges - such as they are - are recirprocal. At the two cruise level, there is no recirprocity.

[Kapricorn]

For Elite members: Opportunity to enroll in Royal Caribbean's Crown & Anchor Society program at the Diamond Level.

 

I will be on RCCI next November. Do I need to do any paperwork ("enroll") or will I be automatically a Diamond member? I'm already at the Elite level with Celebrity.

 

Donald.

[BurBunny]

For Elite members: Opportunity to enroll in Royal Caribbean's Crown & Anchor Society program at the Diamond Level.

 

I will be on RCCI next November. Do I need to do any paperwork ("enroll") or will I be automatically a Diamond member? I'm already at the Elite level with Celebrity.

 

Donald.

 

You will need to call Captain's Club to obtain your reciprocal Diamond membership with Crown & Anchor. They'll set up your membership and ensure you receive your privileges

[Kapricorn]

Thanks for the advice, BurBunny! :)

 

Donald.

[CaroleSP]

I was able to join C & A with a phone call; piece of cake. I received a letter with coupons along with my Diamond membership cards. They even gave me my numbers in case I wanted to book before the paperwork came. That was several months ago. I just made my first booking; 12 nights on the Explorer and loved the big discount. I can't believe the difference in the perks C & A offers vs CC. The good news is CC can't reduce the paultry benefits any further without taking them away completely! :rolleyes: Come on, no more 10 free INternet minutes, no more $2 casino coins. I would have expected my stock to increase drastically after that.:confused:

[CaroleSP]

If you plan to continue traveling with either line, you may want to consider purchasing their stock; then you get really nice benefits.