Princess Customer Relations

[comettgirl]

This e-mail is not current. (at least when I sent something to it, it came back as undeliverable.

 

passengerrelations@princesscruises.com

 

Does anyone have the current e-mail address?

 

Thanks!

[MercedMike]

This e-mail is not current. (at least when I sent something to it, it came back as undeliverable.

 

passengerrelations@princesscruises.com

 

Does anyone have the current e-mail address?

 

Thanks!

 

Trying to deal with any cruise line's customer non-relations office is frustrating at best!

 

This is why you have a Travel Agent. Let her handle it for you by contacting the District Sales Manager. You will get a much more attentive ear.

[lngtmecruiser]

I had the same problema nd figured out that they block you once they answer a question a way of stoppign you from arguing they are not freindly at all

[Cruise Raider]

Actually, our experience was just the opposite. We had very bad service and customer service while onboard and received a letter in our door of where we could lodge our complaints. We did make the effort to e-mail Princess customer relations (sorry...don't remember the e-mail address) and were pleased by their timely responsiveness.