Special Assistance from ship to Shopping?

[paul5689]

My wife and friends are going on AOS March 23rd. My wife had major back surgery in December. She can walk but very slowly. Does anyone know if RCI provide any kind of service in ports, from ship to shopping areas. I know that some of the shopping areas are only a couple of hundred yards or so, but riding or being pushed ina wheel chair would be great. (Other than taking a cab!)

 

Paul L

[Sue L]

You might want to consider renting a wheelchair or scooter. I know there are companies that contract with or work with RCCL and you might want to get on the phone with RCCL and find out your options.

[Honey's Gal]

Paul, Sue is right, you should try to rent a wheel chair or scooter. RCI has wheelchairs, but only a few. They do not provide assistance at ports other than disemarktation. At that time they will provide assistance getting off the ship if you have a cane, crutches, wheelchair etc. This is due to the crowds and people pushing and trying to get off first....you know how it is.

[Sue L]

I did a little more digging for you and found this info

 

Our goal is to make all our guests as comfortable as possible, both on and off the ship. Our cruise ships were designed with spacious corridors to accommodate 180° turns for wheelchairs. Most decks are accessible through automatic doors, and all public rooms feature entrances with gradual inclines. We provide accessible staterooms ranging from 159 square feet to 298 square feet, offering a five-foot turning radius in sleeping areas, bathrooms and sitting areas for easy maneuverability.

 

For additional information, call (800) 722-5472 x34492 (voice/TDD), send an e-mail to special_needs@rccl.com, or have your local travel agent or International Representative contact us.

 

Services Provided:

Early boarding.

Cruise transfers utilizing a specialized van with lift.

Boarding and departure assistance.

Scooter access.

Hydraulic lifts for one pool and one Jacuzzi on each ship in the fleet.

Accessible Blackjack tables in the casino.

Accessible Guest Relations Desk.

[gerif]

Since it's probably too late to snag an accessible cabin, renting a portable wheelchair that can be folded to go through the cabin doorway is probably your best option. A scooter will not fit and there is nowhere else to leave it.