Jump to content

have not sailed & fuel charge question


Recommended Posts

we have not sailed yet , paid before nov 16 dead line

booked thru rccl oline

 

first it showed -70.00 on my invoice

then

it was gone from summary

i called rccl

asked if it was on OBC

first said yes , i said where?

he said let me ask my supervisor

came back said

not OBC /credited to your cc

well its been 4 days no credit to my cc/atm

did any one have theirs show up yet on their cc?how can I veiw OBC?

cant find any where on my booking

thank you

Link to comment
Share on other sites

we have not sailed yet , paid before nov 16 dead line

booked thru rccl oline

 

first it showed -70.00 on my invoice Mine too showed the FS

then

it was gone from summary Mine too is gone

i called rccl

asked if it was on OBC

first said yes , i said where?

he said let me ask my supervisor

came back said

not OBC /credited to your cc

well its been 4 days no credit to my cc/atm

did any one have theirs show up yet on their cc?how can I veiw OBC?

cant find any where on my booking

thank you

 

OBC is only given if your cruise was paid in FULL!

Credit to your credit card is only for Cruises you have CRUISED ALREADY

and paid the fuel surcharge on. RC will be crediting the Fuel Surcharge back to the form of payment you used when you booked that CRUISE!

 

For cruises you have booked and have paid the fuel surcharge on , but have not sailed yet or paid in Full, Your invoice will deduct the fuel surcharge off before final payment is due!

 

Hope this answers your ???

Link to comment
Share on other sites

We were paid in full for cruise, have not yet sailed, but were credited with $70 on our cc as well. Our traveling companions, same situation, are being given OBC of $70...so some inconsistency in what rccl is doing in this regard. Didn't matter to us, but fyi.

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...