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snow bunny

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  • Posts

    2,251
  • Joined

About Me

  • Location
    Manitoba
  • Interests
    Dancing, cruising, camping and spending time with family and friends!
  • Favorite Cruise Line(s)
    Celebrity followed closely by Princess, then NCL.
  • Favorite Cruise Destination Or Port of Call
    Caribbean

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snow bunny's Achievements

Cool Cruiser

Cool Cruiser (2/15)

  1. Yes, this is why I said might. When we tried to book flights more than 4 days prior to the cruise date we were informed by our TA that we would have to pay for the flight in full. Since we were not 100% committed to our arrival date we decided to wait and book on our own once we sorted our pre-cruise plans. We have used Celebrity Air and will again in November as we were not 100% locked in but wanted to lock in a reasonable price. Have since then 100% committed to going but since the price is less than what I can get on my own we will use Celebrity Air. Flying from longitudinal central (east/west) Canada is getting to be more expensive and less convenient to Florida. snow bunny
  2. We checked our balance prior to getting off of our Constellation cruise in February and zero balance. Received our “final invoice” while in the air on our way home with a $61.29 USD charge for mini bar which we didn’t use. Called, and was informed they would request the refund and it would take 3-4 weeks but usually 2 weeks. At 4 weeks, called back and they said it was approved and to wait a few more days. Did so but had our TA get involved since a few days later still no refund. Glad we had him escalate as Celebrity owned up to having not processed the approved refund. Took a total of two calls from me, two calls from my TA and five weeks to get my funds back. snow bunny
  3. Just be advised that you might have to pay for the flight in full rather than at final payment. We were trying to do a pre cruise land trip but would have to pay for the flight due to timing. snow bunny
  4. Have they removed the foot stools from the balcony of Concierge class cabins? snow bunny
  5. The name of the duo was Starlight Duo which might have been replaced with the Sandra Maria Duo. Unfortunate as our friends really enjoyed Starlight. snow bunny
  6. @Ken the cruiser, what is the new duet like? Our friends were on your sailing and they enjoyed the duo from Argentina. Just wondering what kind of tunes this new duet play? snow bunny
  7. So, my points show up correctly in the current email titled “From the Bridge”, however my online account is out by 1. I know it isn’t much but it is one point closer to Elite+. Should I wait to see if it updates correctly? DH has the same issue. snow bunny
  8. Enjoy the day, looks like a beautiful and sunny one! Better than the cold and snow we are expecting today. snow bunny
  9. I am wondering if the laser measuring is only in Canadian airports? Seems that the ones flying in from elsewhere are not reporting this issue. A bit concerned as my handle causes my carry on to exceed the 21.5” requirement. snow bunny
  10. Following along as we have friends on this sailing. Hopefully you can make up the lost travel time from your late departure. snow bunny
  11. You can call in and have them refare your flight anytime before final payment. snow bunny
  12. We are on the Premier package so should get free shipping. I might ask my TA to see about cancelling the current selection of picking up at the port as I cannot cancel what we currently have. Thanks to folks for giving some guidance served up in a friendly and helpful way! snow bunny
  13. I will likely have to call as when I select order history it just keeps giving me the same screen. snow bunny
  14. Same thing but we don’t cruise until late November. Struggling with this app! snow bunny
  15. I have tried this on both my app as well as my husband’s with zero success. Would it be best to try and call someone to get this reset? If so, what phone number should I try? snow bunny
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