When we disembarked we waited 90 minutes for the shuttle to pick us up to take us to the rental office.
There we waited 60 minutes to get to the counter, only to find out they didn’t have the vehicle we reserved. They had our reservation, just not a vehicle. We waited another hour for a car to be turned in, so it could be turned over for our use.
The car was not cleaned, just handed the keys to us. It was filthy inside. Fast food wrappers, beer cans (😳) and other trash inside. We had only rented for 9 hours, and we used 4 already.
Prior to returning the car @ MCO, we filled the gas tank. Luckily, I had taken a picture of the dash. When we arrived home, I noticed I was charged a penalty for returning the car on empty, plus the cost of gas for them to fill it up. I had to involve my CC company to resolve.