Peregrina651

It has not changed. Sorry if my explanation was not clear. Air fare and cruise fare are still separate line items on the invoice and free still means free over and above the stated cruise fare.

AirPlus is the fee we pay to get to get to talk with the Viking Air agents before our flights have been assigned, so that we can be part of the choosing process. I don't know what the fee is and Air Plus is not available for all itineraries. Also referred to as Custom Air. Deviation is when you arrive before Day 1 of the itinerary and/or fly out after Day Last of the itinerary. There is a fee for this and their may be additional fare imposed by the airlines, One last Air fee is a layover fee. That is when you put a more than 24 hour gap into a flight plan. For instance, if you want to stop in Paris for a few days on your way Athens or Istanbul to board a ship.

The questions they answer every day, they know the answers to. The question they don't answer every day and that aren't in their database, they have no idea how to answer and don't have the time to research.

As usual, I'm the dissenting voice. If you want something specific from Viking Air, then I suggest paying the Air Plus fee and booking your flights as early as possible so that you have the most choices and the greatest possibility of getting exactly what you want. Among other things, it saves the months of stress waiting to find out what flights you have been assigned and then the stress of trying to find a viable alternative if the first flights are unacceptable. It is okay to pay a fee for peace of mind. I also suggest that you do your homework before you talk with Air Plus. Is non-stop to your destination even possible from your home airport? If not, what is your Plan B? As for a deviation, yes always when you are leaving home. Enough flights are delayed or cancelled these days that we should all plan to arrive early. Heading home deviate only if you want to hang around to see more at that port. Also, do not think of your airfare as "included" just because it is free because Viking does not think of it that way. Viking prices its cruise fares and its airfares separately; they are separate line items on your invoice. If you cancel the air portion of your booking, you get back what you were charged. If the airfare portion of your flights is $999, Viking takes $999 off your invoice. If you were charged $0 for your flights, they take $0 off your invoice.

TellUs is the better place to ask. TellUs@vikingcruises.com. Include your booking number and your phone number.

Arrgh, auto correct does it again.😖 Not teams, trams. Took me a minute. I could not figure out why footballers would be running from Newhaven to anywhere!

@formernuke A request for Edinburgh. May 9 would like to know more about the shuttle bus. Where it stops, how often it runs; whatever you can share with us would be appreciated. TIA.

Bought stock for the stockholders' benefit. Still own the stock even though we haven't sailed with the company in 15 years. Will sell for a hefty profit. It has nothing to with company loyalty; it is just an investment.

Back to OP's original question. How to contact Viking. E-mail them at TellUs@vikingcruises.com. They will forward your suggestion to the appropriate department.

Ditto. Fewer guests do this one, so the experience is more intimate while still being equally as impactful.

I was wondering about using the train. I just checked the routing on Google Maps and while it may be a shorter time compared to Viking's shuttle by the Google Maps' estimation, I walk slower than the Google estimation. So for us, it is 50-50 -- and Viking shuttle gets us closer to where we want to be. Regardless, now that I see what the shuttle schedule is, I am glad that I booked I booked our tour at the Little Dublin Museum for 11 am, because with the tendering, I don't see us arriving much before 10am, even if we are on the first shuttle at 9am. Here's the link to Irish Rail for timetables and tickets: https://www.irishrail.ie/en-ie/

Tender and shuttle information most helpful!!! I'm taking notes because we are doing things on our own. One question. Since the day we booked at the end of 2022, our invoice listed departure time as 11 pm. Today, someone on the roll call reported that the time on their invoice is now 8:30pm (and 8 pm in other places like MVJ Calendar). Did something like this happen for your sailing or has your departure always been 8pm. TIA

No such animal. It is either Homelands boarding May 20 on Sky or May 23 on Neptune.

Friendly reminder, Mars is docked inTilbury, while most of the other BIE sailings are scheduled for Greenwich. It is a different set of shore excursions if you are docked in Greenwich. And, the choice is different yet again if you are scheduled for an early afternoon sail-away (because departure time in Greenwich is dependent on the tides. See your Viking invoice for the departure time for your sail date). The included tour in Greenwich is "Royal Greenwich by Foot." My May 9 sailing departs at 2pm on Day 2. We have two other shorex on offer in Greenwich: "World of Shakespeare" and "Tower of London." Everything else is too long for the time slot.

Kiss of death?