SeaMatesNYC

Perhaps try this: in website booking, look to upper left hand corner and click on Itinerary and should show booked and waitlisted excursions for each day as you scroll down.

We had them in our most recent Vistas on Rotterdam (10/23) and Koningsdam (04/24).

Do they not still include small Perrier bottles?? I know the large San Pelligrino is out but as of Mar/April the small Perrier was included. Has this changed??

Meaning you got Mariner points for the land portion? Yes, that’s correct. 🤙

From the Alaska-Tour-Tips 2024 pdf (revision 04/20/24) with respect to seating on the McKinley Explorer, on page 7 it states: "All rail cars have assigned seats according to tour itinerary and number of traveling companions." https://www.hollandamerica.com/en/us/cruise-destinations/alaska-cruises/articles-and-videos Do some tour itineraries have open seating? Not saying it doesn't happen, as some reported above, but the written guidance from HAL (and my 1 experience) was assigned car and seat for each passenger on the tour.

And an invitation to join.

Or, as with my most recent past voyages, they may add them before departure, and then supplement, delete, and move them either before and or after departure. All depends on the ship staffs’ personal work flow/style.

I keep looking at my tabs in Safari and it says “Unable the access Cruise Critic.” Oh wait, that’s this thread. Never mind. 😆 All working now Safari/iPhone here. Not working yesterday PM thru 6:00am PDT but now fully operational.

Ditto

Yes I see. While it is regrettable that they fail to meet the expectations they set, each situation is unique and each individual has a different threshold for tolerating this. I did not mean to attack you, rather to point out, if you really expect an answer, don’t stop asking. For a matter like you raised, it may be satisfying enough to know your views were made known to HAL, even if they did not take the time to acknowledge your input.

Of course, if they fail to respond within the timeline THEY set, always good to follow up with a phone call. I always chuckle when I read “they said they would be in touch within x hours or x days, and I never heard from them.” Well, did you try again in an escalated route of communication? Squeaky wheel and all that…

We got higher for a 10 day this June that was 3 land 7 sea. Although they no longer take requests for credit at HQ, maybe send them an email outlining your concern with stockPerk documentation and booking #. Perhaps my higher amount was the mistake, but maybe not. CCLshareholderHAL@hollandamerica.com

My two cents, call all you want! They messed up and if you need to reach out multiple times a day, that is your prerogative. What will they do about you calling? Be even more incompetent?

Yeah, we had one too our last trip with the agency I wrote about above. Nice gesture. $8.95 I don’t drink alcohol so let my other half try it. One sip and used the rest to unclog the sink. Memories of Welcome Aboard Pol Acker on Cunard.

They sell HIA once aboard? Or the beverage package? What’s the onboard price for HIA?