Since you mentioned your less than stellar service in Britannia, I thought I should add we too noticed that service in the dining room was not as good as it has been in the past, especially at dinner. We had asked for a table for two for this year's July 6 crossing, but were seated at a table for four. The maitre d' quickly found another table for us, but our waiter seemed distinctly unhappy to see us. He never smiled and even the simplest requests, like coffee at the end of the meal, were met with a sour face, grumbles, and an occasional complaint. By a stroke of bad fortune, when we sailed home on August 11, we had the same waiter with the same attitude! Fortunately, his assistant was more pleasant and obliging. To be fair, the dining room seemed a bit short of staff, and anytime dining may have made it more difficult for waiters to keep track of their tables.