We were on this sailing and it was a sh!t show from the moment we docked there. Crew didn’t know where to set up the normal dock stuff (towels, pop ups etc). They had buses that needed to take you on and off the pier as the port center is still being built and a full on construction site.
we left day one around 9am and they as others have said only allowed 2 people at a time. It was steep and bouncy. Let alone it was raining so also slippery. All I thought when I got off was we’re in our 40s and this was unsafe. How will it be for those in their 60s and up. This ship was majority age 60 and older. Many in scooters and wheelchairs
day 2 we knew we needed to leave asap to catch our excursion since it took so long to get off the day before. Again it was a bouncy ride off the gangplank and I’ve never held on to it so tight. At 730am there weren’t many others getting off so we were the only ones on it.
when we got back around 4pm we didn’t put the 2 and 2 together that the bouncy gangplank was down. Just figured since we were leaving soon they were getting ready. But we did notice 3 ambulances. Again with an older cruise clientele we thought nothing of it as someone was taken off in Guatemala.
wasn’t until I got in the elevator did a couple asked if we saw it fall. We were puzzled and she said the gangplank. I said no the bouncy one. Yup. We ran to our balcony room on 14 and then noticed the gangplanks condition along with people being loaded into the ambulances
one gal from our cruise roll call on that site that can’t be mentioned here. States they were involved on it and thought sore and bruise they denied going to the hospital because NCL couldn’t give them an answer on what the care plan was. And if they were ok where they would be taken to meet up with the ship… so they stayed on and NCL gave them a fruit basket… 🙄
overall this port should not be utilized. Or at least not in this way. The huge tour busses on this pier gave me anxiety over the 5 pt turns they needed to make and any wrong turn or step of the gas would have sent us all overboard. The 20mins it took to get out of the cruise site was horrible as it was all dirt/mud to drive thru. Honestly 1 day here was bad but 2 days was ridiculous in the condition this port was in.