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  #1  
Old September 21st, 2007, 09:17 PM
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Default Cell Phone Service in San Juan

Anybody know if US carriers provide service in Puerto Rico? I have T-Mobile, my kids have Verizon.

If so, do they charge an international rate?
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  #2  
Old September 21st, 2007, 09:38 PM
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Quote:
Originally Posted by heydn62 View Post
Anybody know if US carriers provide service in Puerto Rico? I have T-Mobile, my kids have Verizon.

If so, do they charge an international rate?
We have Verizon and they provide the service just fine. I don't know what plan your kids have but I have that America's choice plan and I waited until we were fully docked in the port before I even turned on my phone. We made a couple of ten minute calls and then when I got the bill I didn't even see anything on there referring to San Juan so it basically was included in my calling plan. Just make sure that, if you do make a call, wait until the ship is docked and then you pick up the towers on San Juan and not the ship's towers. I don't know about T-Mobile, someone else will have to answer about that company.
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  #3  
Old September 21st, 2007, 11:26 PM
jaycor99 jaycor99 is offline
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We use Telus from Canada and had no luck at all

And just to let people know-do not use Calling calls-we made 4 calls from San Juan with calling card to Canada for vert short calls and our bill was over 250.00
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  #4  
Old September 22nd, 2007, 06:09 PM
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Puerto Rico is part of the Americas Choice plan on Verizon, no roaming, just like any stateside call.
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  #5  
Old September 22nd, 2007, 06:57 PM
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AT&T/Cingular works fine and since Puerto Rico is a US territory, there was no roaming. Now, I did upgrade to "World" service (I think that's the right name) for just 1 month to make sure that I wouldn't have roaming charges from the other islands that were non US.
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Old September 24th, 2007, 02:46 PM
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Spoke with T-Mobile rep this morning and was told that I should be able to make and receive calls just like anywhere else in the U.S. without any roaming fee.
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Old September 24th, 2007, 03:52 PM
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I have T-mobile and was able to use my cell in San Juan and St. Thomas
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Old September 25th, 2007, 01:27 AM
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We have Sprint and had no problem with service at all in San Juan. Be careful about using your phone when in the various other ports of call though. You may get a huge bill!!!! We had service in St Thomas as well.
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Old September 25th, 2007, 06:04 PM
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We were in San Juan this past weekend on RCCL AOS. My 19.95 Tracfone worked just fine from Old San Juan. The minutes are prepaid so they didn't cost anymore than they would at home. The phone also picked up fine most of the time from inside the ship. This is the way to go even if you have another phone. You can buy them at Walmart or even drugstores.
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Old September 25th, 2007, 07:03 PM
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I have T-mobile and had service in San Juan and St. Thomas at no charge. Call "customer Care" in your phonebook on your handset and they will tell you how much minutes cost on each of the islands you intend to visit.
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Old September 26th, 2007, 09:14 AM
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Quote:
Originally Posted by lovetocruise99 View Post
We were in San Juan this past weekend on RCCL AOS. My 19.95 Tracfone worked just fine from Old San Juan. The minutes are prepaid so they didn't cost anymore than they would at home. The phone also picked up fine most of the time from inside the ship. This is the way to go even if you have another phone. You can buy them at Walmart or even drugstores.
Now that's a good idea!
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  #12  
Old September 29th, 2007, 09:00 AM
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We have Alltel and it worked just fine, with no added charges, in both San Juan and St. Thomas ... but not in St. Maartin.
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  #13  
Old September 29th, 2007, 11:39 AM
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Default San Juan and US Virgin Islands - part of USA

Both San Juan and the US Virgin islands are part of the States, so as long as you have national plan these two should be included (I say shoul, best to clarify with your particular provider).

Here in Puerto Rico; Verizon (known now as Claro), Cingular-AT&T and Sprint seem to be the main carriers and then there are Suncom etc... Cell coverage throughout the island is pretty good and you should not have any problems in San Juan.

If you plan on making calls from other islands, it would probably be a good idea to an international roaming (or something) sio that you do not get stung for massive call charges when on these non-US islands.
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