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jelayne

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About Me

  • Location
    Gainesville, TX
  • Interests
    Travel, golf, entertaining, crosswords
  • Favorite Cruise Destination Or Port of Call
    Almost anywhere

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jelayne's Achievements

20,000+ Club

20,000+ Club (6/15)

  1. My guess is that the profit margin is less on the Zero Proof so less profit margin than on alcohol combined with it is the only package option for kids.
  2. This isn’t the Roll Call, it is the general Celebrity board. Here is a link to the Roll Call for the June 8 Ascend sailing.
  3. Not sure if they have the entire menu of coffees but certainly the requested ones.
  4. We have been twice and both times it was 2 hours.
  5. We use the app regularly while on board to check menus both lunch and dinner and message. We have found app to be about as accurate for activities as the printed daily, with both location or time of activities being wrong on occasion. For doing check-in, the health questionnaire and the safety video the app is our preference.
  6. One of the MDRs, usually Cosmopolitan, is open for breakfast every day.
  7. Since thread goes back to 2021 the perks for booking the Retreat have been reduced. So for someone reading this in 2024 a Retreat booking no longer includes the tips (daily gratuties) those are an added charge of $23 per person per day. Also they no longer include On Board Credit with the booking.
  8. It was better service than with the Retreat Team Concept. Then the Retreat Concierges were swamped with folks wanting to make/change dinner reservations, cancel excursions, get help with internet, etc. The butlers are now handling these things for many of the guests. So a big improvement there. I’m not sure whether the reactive approach is due to the number or suites each Butler has or a reduction in their freedom to act. Things like not offering a cheese plate or snacks when we had 3 other couples in for drinks, no offer to stock beer in mini bar, or no surprise bottle of wine, or no unexpected snack, cookies or other treats periodically appearing in the suite.
  9. The door to the Retreat Lounge ( and Sun Deck) require you to tap you Sea Pass card to open. Now if someone is passing by the door or exiting as you arrive you may be able to enter without you card.
  10. The other person was clear their bid was $1100 pp. If the objective is to maximize total revenue then taking the $1100 pp upgrade got more total revenue. $6900 +$2200. If the objective is to get new revenue, which some feel it is, then our bid of $1800 pp- $3600 would have done that. Doubt we will ever know how MU actually works.
  11. Seems to be the case. We were told by multiple butlers and the Concierge that they were now fully staffed. The Butlers were hesitant to say how many suites they had but when I said I read it was over 20, they were surprised that I knew and were a bit more forthcoming with the numbers.
  12. We are just off the an Edge from a B2B in 2 different SS, so 2 different butlers. . They are fully staffed with Butlers but rather than the 12 +/- suites they had previously they now each have closer to 22/23. We saw each butler on day 1 and placed a standing order for juice, which was delivered on time all but one day. We asked that the mini bar be emptied and that the soda we wanted stocked. It was emptied by the cabin attendant, not sure if the Butler or attendant stocked it with the soda but it but it wasn’t restocked once on each leg. The cabin attendant picked up and delivered laundry where previously the Butler handled laundry. We only saw our Butler in the hall on 1 occasion on the first leg, never on the 2nd leg. Occasionally we would see them in the Lounge. Each did stop by about every 4th evening to check if everything is okay or if we needed anything. We were cruising with friends on the first leg had 6 in for a glass of wine pre dinner 1 evening. The Butler supplied the glasses but unlike in the past no offer of snacks or cheese plate from the Butler. Previously on sailings where passports had to be collected and picked up the Butler picked them up and returned them. That wasn’t the case this time. When we asked for something we got it. I would describe Butler service as reactive not proactive or looking for opportunities to enhance the experience as they did in the past.
  13. The corkage fee only applies to bottles brought on board if you do not have the Classic or Premium beverage package. Any bottles you buy from the ship do not have a corkage fee.
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