That reply was not to the OP, but to a commenter on the post.
I'd also like to point out to anyone else who comes along, that the Princess Upgrade Bid Program is NOT handled by Princess. They outsourced it to a third party to handle, so calling in to complain to Princess that you can't participate is wasted time. Bottom line. Book a room you'll be happy with. Participate if you want in the upgrade lottery, and if you don't win, at least you'll still be on the ship.