Since I specifically asked about room service being available on embarkation, they added a sentence to their canned response. NO, room service is not available. Glad so many are voicing their displeasure. Wonder if people on the ships could voice their disapproval of this? Seems the folks on the ship are much more concerned. I will certainly leave a note on my next cruise at the front desk.
Maybe a sit in at the MDR doors?
Response from HA:
Dear Laura,
We thank you for your correspondence with Holland America Line regarding the Mariner Society embarkation lunch.
We understand that the embarkation luncheon was a popular activity with many of our guests. Unfortunately, the embarkation lunch has been discontinued as of March 1, 2024. Room Service is also not available for Lunch on Embarkation Day. We apologize for any disappointment this has caused.
We thank you for sharing your thoughts, our guest’s comments and concerns are important to us. Please let us know if we can be of further assistance. We have forwarded your email to our management team for consideration.
Please let us know if you have any questions. We hope to welcome you back onboard with us soon.
Kind Regards,
Garrett
Mariner Society
Holland America Line
800-547-9139
206-626-7359
Monday-Friday 8:00am – 5:00pm PST