Riandel, did you happen to reach out to your SS agent? I had contacted him just to inquire and that is when he responded with my updated reservation w room assignment. I can’t guarantee contacting them will yield a similar response, but does not hurt to try.
as others have stated it is a guarantee room, so you should have a room, so hopefully you will be pleasantly surprised soon. By the way is your cruise waitlisted? Are you flying (using SS air) to the departure city or is port in driving distance to your home? At this time, our cruise has no available rooms, all are waitlisted, but are offering the lower level rooms as guarantees (when they had been previously waitlisted). Hope you will share your outcome when you return.
enjoy your cruise! Safe journey