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Cpt Pugwash

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Posts posted by Cpt Pugwash

  1. 12 hours ago, shadow 123 said:

    I'm sorry you had to experience that from the staff. Very unfortunate. But thank heavens there are good people in the world. Gives us hope!

    So So true if there had been no staff there it would not have made a difference  to my holiday but if there had been no Passengers to offer me help like many did it would have been a total Disaster.

    • Like 1
  2. 1 hour ago, Bob++ said:

    When we booked our first accessible cabin, the paperwork made it clear that my wife must have a helper and that the staff on the ship could not be expected to provide that help.

     

    In practice, we found that well-meaning fellow passengers were a bit of a pain as they don't know what was needed and usually just get in the way. Staff on the ship were great within their limitations. Restaurant staff happily moved chairs around and the gangway team pitched in to help when the high tide made it rather steep.

     

    I too have stories about the difficulties we have faced, but I accept that most people have no experience of these situations and while I admire your courage in cruising alone with such a disability, I think that you should consider looking for an able-bodies friend to accompany you in future. It does make things so much easier.

    I can see where your coming from but nobody can put up with me that long on 'closed' environment like a cruise 🙂 No the Consultant at the hospital after my op described me as having i fantastic determination to do things for myself which is true , there was many times Passengers asked if i would like help and u replied thanks but i'm a stubborn old sod who likes to do things for myself but there is times where i could do with some help but when it came to staff offering help it was basically non existent.

    I mean anywhere you see someone with any kind of mobility problem struggling you offer to help them as all those Passengers that helped me did and most of those offers were straight after they seen staff not offering any.

    I have have always said even before i became Disabled i know the difference between 'giving' good service and 'saying' you give good service.

    Many people i spoke to who had cruised with other companies said i should try this or that one as passengers in general are given better service than they have had on the Iona, so i was going to not bother going on the cruise i have paid for on Britannia in June, but decided i will hire a wheelchair t help me get about easier but if the staff attitude or should that be lack of it is the same on Britannia i will never cruise with P&O again and take some of that advice by others to use another company which they have cruised with.

    I don't want staff to run about after me just because i have a Disability just common courtesy  would be welcome.

  3. I have just returned from a weeks cruise on the P&O Iona since becoming Disabled and could write a long story about my experience but won't bore you with all the facts which i will let P&O know but simply if you travel as a Solo Passenger and have any type of Mobility Problem DO NOT go on the IONA. I was offered help bu staff a total of 6 times on a weeks cruise but helped by numerous passengers who offered me help, they could see i required help but the staff just didn't care. I have only ever travelled with P&O and would have recommended them but after this first time travelling after having a leg amputated and now using a Rollator and seeing the lack of help from staff i would NOT recommend them unless they change there ways. I have another cruise booked on the Britannia in a few weeks and if the service is as bad as it was on Iona i will never book another P&O Cruise again. 

    Funny how all those Passengers could see i needed help and did just that but the staff seemed to be oblivious to someone using a Rollator would need any help.

    0 out of 10 for customer service if you are a Solo Passenger with a Mobility Problem.

    10 out of 10 for so many Kind Honest Decent Passengers who will help you when they see the staff Do Not Bother to.

    • Like 3
    • Thanks 1
  4. Well 'm Proud to be 'lower class' because one of the benefits for me was not wanting a 'career' or to 'climb the Corporate Ladder' it let me live my life the way i wanted not the way others did there's.

    I 'did' what was right not just say it including when others wanted me to do different to suit/benefit them.

    I treat every single person with the same respect job titles mean nothing to me, if someone disrespects me i do the  same to them no matter who they are.

    When my time comes to leave this earth i will be Proud of what i've given/done in my life not how far up a job 'Chain of Command' i managed to climb.

    Always said i was Not everyone's 'cup of tea', didn't say the 'right' thing in trying to be if i had wanted to do that i would have to have gone against my principles.

    Never ever seen a Job Description where  it said 'you deserve more respect than other's'.

    Proud to be 'common'.

    (P.S Still hate Ant & Dec Common or Posh)😜

  5. 15 hours ago, majortom10 said:

    Wouldn't dream of flying on the same day of cruise far too risky. Fly day before and stay in hotel overnight.

    I've flown twice on the day from Glasgow  with no problem just made sure i was there in plenty of time in case of hold up on flight leaving.

  6. 4 hours ago, lincslady said:

    Oh dear, this thread is getting a bit like the other Arvia one. Maybe there is something in the atmosphere on the ship which gets people going??

    No it's online chat/comment sections these days yes people should be able to post there opinions but just because one doesn't agree with there's too many people commenting on the post with as they used to say ' 'putting there tuppence worth in'. 

    You can pick any subject on any Forum and you will see people commenting on others posts they don't agree with.

    You can see this on more than Ariva thread on here.

  7. 19 minutes ago, Graemeliv said:

    Hi all,

     

    Just a small question. Does anyone know what check in time and/or departure usually is for Iona departing to Norwegian fjords? Booking a flight from Belfast and want to make sure I have plenty of time.

     

    thanks in advance. 

    Not going on Iona to Fjords until a few weeks time but have been on the Azura to Fjords and it was about 5.30pm but remember there will be a last book in time which  for my cruise in 3 weeks time is 16.30.

    Check in time you will only find out on your boarding pass which you can print off 3 weeks beforehand unless anyone knows another way of finding out beforehand.

  8. 1 hour ago, Dermotsgirl said:

    Nobody has said that you can't post your opinion.

     

    However, if you post an opinion, it's reasonable to expect people to reply with their thoughts, which may be different to yours. 

     

    That's very different to 'complaining about a post' - nobody has complained about you posting, and they have listened, because they have responded.  I don't think anybody actually said there were fans of Ant and Dec either. 

     

     

     

     

    Sorry don't agree i did not suggest anyone jumped overboard like i said i would, i did not comment on the posts by people who say they like them, but they comment on mine why do you think that is?

    Also i was not the only person that commented they didn't like them, why d you think none of those who commented on the other ones, let me guess cause the other comments are by regular posters or 'friends' on here with them.

    Why would anyone comment only on my post and not the others that say they do not like Ant & Dec as well.?

    It was like another P&O Forum where i said politely that Olden must have changed over the years with everyone saying it was a lovely place because when i was there and the Captain summed it up when he announced 'what you see is what you get' because there was very little in it.

    I got pelters for that post but not a single person mentioned what the Captain had said.

  9. 1 hour ago, david63 said:

    How many can say that all of the entertainment on a cruise is to their liking - I certainly cannot.

     

    If something/someone does not appeal then don't watch it - it really is that simple.

    Well said David but as you can see people are not suppose to have a different opinion from what i call the 'flock' these days.

    Wonder why no one mentioned my dislike of Keith Lemon, could it be because they dislike him as well.?

  10. 2 hours ago, ccpm said:

    I don't see why there would be plenty of other things to do. They may not appeal but at least they have managed to stay employed in a difficult area and be successful for 30 years plus no mean feat.

     

    And there main audience i think you will find out is Old Grannies thinking 'there nice boy's'.

  11. 19 hours ago, earn said:

    Thank you everyone.  That’s great info and pretty much what I thought.  I remember getting the bus to London as a student and that was bad enough then 😂. We’ll take the car and stop half way overnight. Train is an option but with all the strikes etc, I’m not so sure.

    Doing the same myself from Glasgow, the bus would probably sufferable if coach went straight to Southampton then it would be about 7 hours but with all the pick up's it takes way too long.

  12. 1 hour ago, EM35 said:

    Generally, the solo meet-ups are not facilitated by any of the crew it is just a location in the Horizon for solos to meet up if they wish. 

    The two cruises i have been on the first meetings were facilitated by Crew then down to the passengers themselves so much that at one we had about 5 crew members who went through there history of what ships, position and from when to when.

    Nearly fell asleep listening to them it was like people applying for a job.

  13. 2 hours ago, david63 said:

    But the OBC is built into the price - it is not something that P&O are giving you - it is your money that they make you spend on their ships.

    Yes you will receive the full OBC quoted if you do not take any of the offers like Free Parking/Coach. It is actually worded wrong and shouldn't say Free. If you decide to Park elsewhere like many people do you pay for it out your own pocket as with there Free Parking it comes out your OBC either way it''s not Free as they say.

    Like the last 2 times i flew to Southampton and receive the full OBC quoted but have booked 2 trips this year and am being charged for Parking from my OBC because after becoming Disabled apart from the long drive is easier for me as with CPC you drive up to terminal, they remove your cases for you take them away, and car is driven to be parked for you.

    Yes i could use another cheaper service but for me no lugging suitcases, no transferring to minibuses.

    Remember that old saying about 'Swings & Roundabouts'.

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