Rossco01

Honestly sometimes MSC can test your patience.. it took us probably 3 emails, 2 complaint emails and 2 calls to get ours sorted and we were happy to PAY the difference to get the YC experience. They just take so long to respond and many of the agents don’t seem to understand what you are asking for. In the end we got it sorted brand at no cost so all good in the end. just crossing our fingers it happens now.. this is a rollover from back in 2020 ( although we’ve sailed MSC before ).

You have to be careful as others have said between an Upgrade you've paid for and one where you've simply been moved to a YC cabin. We had a similar situation on our booking recently where my sister in laws family were booked into a two bed suite (Aurea) and then received a new booking confirmation that their cabin had been changed to YC cabin as MSC wanted to retain the two bed suite for potential COVID situations. The booking was very clear Cabin Grade YC and Experience was still Aurea. Whilst I suspect as others have said that they would probably get YC experience for most parts, I have no doubt their experience would probably be coded as Aurea on their cruise card (which might limit some things). In the end they chose to "upgrade" their cruise experience to YC to avoid any potential issues. Interestingly this took a long long time as clearly the MSC system couldn't deal with it (as the original change had been made by MSC) and it had to be escalated internally...in the end they received the YC experience for no extra charge (that said we have an additional two cabins on this booking that were already YC so that may have played a part). They now have a booking that confirm both cabin and experience are YC. They key thing is to check your booking documentation and see what it says.

We were sent our room "upgrade offer" this week (UK and 44 days out of sailing on Seaview). We're in YC already...so you think what can they offer? Well it's the Royal Suite for an eye watering £1900 (minimum) per person 🤣

Looks like you've had a great time so far and enjoying seeing your daily updates... You are certainly being pampered in YC.

Assuming it's the same as when we cruised on it in 2017 it will be the Panorama which is at the back of the ship and has lovely views to the rear of the boat. My Time dining is great as you just turn up when you want to dine...never ever had a problem getting a table.

We sailed from Marseille in 2017 and I think boarded around 12pm. That said we were on an Aurea package which gave us premium boarding so it was straight to the front and we were on within 20 minutes...mind you 2017 is a lifetime ago in terms of cruising now. We're sailing again from Marseille, this time on Seaview. However we are fortunate to be YC this time so expect to board reasonably early.

Loving your review so far! making me look forward to our Med YC cruise on Seaview end of July.

Nice review and good to hear you had a great time. Very similar to our first experience (in Europe) on the Meraviglia in a Duplex cabin (that was back in 2017). We couldn't believe the size of the cabin and that DID have two bathrooms plus the hottub on the balcony. Looking back it was crazy price (we must have got in early) @ just £4K but we benefited from at least one of (the two) kids being free and the other heavily discounted. Loved the anytime dining as well...always felt great just turning up and them seating us without issues. Our NEXT trip should be end of July (following multiple cancellations due to Covid) and this time it'll be Yacht Club around the med (again) on the Seaview. One day (probably just the wife and I) we'll make it across the pond.

I normally assume at least two weeks. The are not the greatest. I also find it usually takes multiple communications to get things done....but they do eventually do it. Frustrating as hell.

Our cruise was cancelled in 2020 and then again in 2021. We finally I think have a cruise in 2022. Each time we booked our OBC got carried over although I think in 2021 we had to remind them. It was added quite quickly and new booking details sent out.

Probably a silly question but I can't see it anywhere in the MSC FAQ. We're not far off making final payment but as we're large group (and multiple bookings) there is still ongoing discussion about speciality dining and other excursions. Does anyone know if you can continue to book these online after final payment has been made? If we can't then it'll force the issue and we'll book now.. Many thanks in advance.