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Everything posted by MisterBill99

  1. I'm the OP and wanted to post an update. Last week, I got an email from Google Flights saying that the price had gone down (basically to what I had originally paid) so I called to book through Celebrity. I cancelled my reservation with Delta and paid for the new tickets so they could be ticketed, but I was told that would take 24-48 hours to happen. I still wasn't able to do paid upgrade seats at 48 hours so I didn't check for another couple of days. I finally checked again this morning and not only was I able to upgrade to the exit row seats that I wanted, there was no charge to do so! I had originally paid $135.99 per person to upgrade to row 42 on the A330-900neo, so I ended up saving close to $1,000 on the tickets (which was mainly the extra charge to make them refundable), plus over $500 on the seat upgrades. I've seen this before, not being charged for a coach seat uprade when booking through Celebrity. Not sure why, maybe the fare code they use, but I'll take it! I know people have concerns about booking air through Celebrity as opposed to direct with the airline. Hopefully I won't have a problem, I haven't in the past.
  2. It should be fine with any TA so long as the charge comes from HAL. I think the odds are very slim that it won't work, but you could always confirm what the initial deposit looked like.
  3. Co-branded travel cards like Delta never get offers for other travel companies. This is why I thought of putting this in an old thread, since answers like this are already there.
  4. Nice! I guess I'm being penalized for having used the offer before!
  5. Yes, of course it will work on the AU's card. Of course, you need to add it on that person's card using the AU's login. The offers are added to the specific card, not the account.
  6. The AMEX Offer is back, this time it's $350 off $1200, expiring 8/31. The $1200 does not need to be on a single transaction, they say "one or more purchases". It does not need to be on a new reservation and can be booked with HAL directly or through your travel agent, so long as they process the payment through HAL (and I'd never use a TA who did it any other way). In the past, I believe it's worked on purchases of OBC and excursions made through their website, but you'd need to check one of the old threads. It does not work for onboard charges. Here are the terms: Spend $1,200 or more, get $350 back Holland America Line Expires 08/31/2024 DETAILS Get a one-time $350 statement credit by using your enrolled eligible Card to spend a minimum of $1,200 in one or more purchases of cruise reservations online at hollandamerica.com, via Amex Travel, or through your preferred Holland America Line travel adviser by 8/31/2024. See terms. OFFER TERMS Enrollment limited. Must first add offer to Card and then use same Card to redeem. Only U.S.-issued American Express® Cards are eligible. Limit 1 enrolled Card per Card Member across all American Express offer channels. Your enrollment of an eligible American Express Card for this offer extends only to that Card. Offer valid for cruise reservations booked between 5/17/2024 and 8/31/2024 for any departure date, directly with Holland America Line online only at US website hollandamerica.com, by calling 1-877-932-4259, via Amex Travel, or through a Holland America Line travel advisor. Valid only for reservations and any additional purchases booked at the time of initial reservation purchase. Excludes onboard spend, gift and services, Denali Square, McKinley Chalet Resort, Worldwide Emergency Assistance Services, Cancellation Protection plan, online shops, formalwear rentals, charitable donations, and any standalone purchases paid for separately from initial reservation. Ships’ Registry: The Netherlands. American Express Travel Related Services Company, Inc. is acting solely as a sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. Certain suppliers pay us commission and other incentives for reaching sales targets or other goals and may provide incentives to our Travel Consultants. For more information visit www.americanexpress.com/travelterms. California CST#1022318, Washington UBI#600-469-694. Offer is non-transferable. Valid only on purchases made in US dollars. Limit of 1 statement credit per Card Member. You may not receive the statement credit if we receive inaccurate information or are otherwise unable to identify your purchase as qualifying for the offer. For example, you may not receive the statement credit if (a) the merchant uses a third-party to sell their products or services; or (b) the merchant uses a third-party to process or submit your transaction to us (e.g., using mobile or wireless card readers); or (c) you choose to make a purchase using a third-party payment account or make a purchase using a mobile or digital wallet. Purchases may fall outside of the offer period in some cases due to a delay in merchants submitting transactions to us or if the purchase date differs from the date you made the transaction (for example, the purchase date for online orders may be the shipping date). Statement credit will appear on your billing statement within 90 days after 8/31/2024, provided that American Express receives information from the merchant about your qualifying purchase. Note that American Express may not receive information about your qualifying purchase from merchant until all items/services from your qualifying purchase have been shipped/provided by merchant. Statement credit may be reversed if qualifying purchase is returned/cancelled. If American Express does not receive information that identifies your purchase as qualifying for the offer, you will not receive the statement credit. Limit 1 enrolled Card per American Express Card online account. The enrolled Card account must be active, not past due, canceled, or have a returned payment outstanding to receive the statement credit. Any benefit earned from this offer is in addition to the rewards (i.e. Membership Rewards or cash back) earned as part of your existing Card benefits, but your ability to earn spend-based rewards for the purchase will be based on the amount after any statement credit or other discount is applied. Amex Offers are available for varying and limited periods of time and are dynamic and personalized. If you navigate away from the Amex Offers page, you may see different offers when you return. For questions regarding your Card Account, please call the number on the back of your Card. By adding an offer to a Card, you agree that American Express may send you communications about the offer. POID: K7VF:0001
  7. That's why I'd like to be able to have the new reservation in the system without having to cancel my existing one. Before I purchased my tickets, I had done a test purchase with free 24-hour cancellation to see what the upgrade prices were and then cancelled. I obviously should have called Celebrity before buying the tickets, and if there's no safe way to have double reservations to test the upgrade scenarios I'm probably better off just leaving things as they are and sucking it up on the added cost. At least it's $900pp less than the premium economy tickets I had booked on AA before they decide to stop flying non-stop JFK-ATH after Labor Day and cancelled my reservation. DL PE is over $4k pp and I'm not doing that.
  8. Thanks. Do you know if I'll be able to purchase a seat upgrade on the Celebrity-booked flights before they've been ticketed? Or can I do it after they book and then wait to pay until final payment is due (which is in a month, so not a huge deal to pay now). I just want to make sure that I'll be able to upgrade before giving up my current reservation, which I booked in Comfort+ going over and an exit row with lots of leg room coming back. DL is currently showing C+ sold out on that first flight, but the exit rows are available so I could just get those instead.
  9. Looking for information from someone who actually knows the answer to this question. I have flights booked on Delta that are cancellable (I paid extra for that). I just called Celebrity and can get the non-cancellable fare through them (their website had not been showing availability). If I have them book the flights for me without cancelling my Delta reservation how soon before Delta cancels the duplicates? I want to be able to verify that I can buy seat upgrades on their reservation (exit row or Comfort+) before cancelling my existing reservation. The Celebrity agent said that there have been cases where both reservations get cancelled, which is why I'm concerned.
  10. I did not say that everyone who loves MSC does so because it's cheap. I said that some people put up with the issues because it's cheap (many will post "well, it's a cheap cruise line, what did you expect" when people complain after their cruise). Many others obviously have no problems. The OP here clearly did and so did we.
  11. We sailed MSC back in 2017 and swore we'd never do it again. We went again last month in a Yacht Club inside cabin and it was a completely different experience. We'd definitely go back, but only in YC. It's a completely different experience. I know there are many people who love MSC, we ran into several of them in elevators on our cruise. Good for them. And there are many who accept the problems because it's cheap. That's fine, too. But not us.
  12. Well, the agent actually got my seats assigned when I booked, so I avoided that problem (this time). There are benefits to doing it both ways. I will check prices close to final payment and decide whether to book on my own or stay with Celebrity. It's unfortunate that they're no longer the same price as the airline.
  13. No, that's the thing -- they seem to be hiding it in the price of the ticket.
  14. Given that it's not broken out, I can't see why it isn't refundable. They didn't make me pay it upfront when booking my flights that are not due until final payment. Maybe I'll file a low price guarantee claim and see what they tell me, whether they tell me that it's because of the fee.
  15. As opposed to this page from 2019, which says Our Lowest Airfare Guarantee means your clients get the best value in air travel with 24 hours to find a lower price, with ABSOLUTELY NO BOOKING FEES. Benefits no other cruise line offers celebritycorporatekit.com/content/uploads/2019/06/AirCelebrity_Flyer_Corp_and_Incentive.pdf
  16. I booked flights for my upcoming Celebrity cruise today, and the price was $20 more per person than what I was seeing on the airline's site. Since Celebrity has a low price guarantee, I figured that I would file a claim to get 110% of the difference back as OBC, as it their policy. In going through their FAQ to figure out how to file a claim, I came across this item, which is new to me. And it's definitely a change from how it used to work because their old promotional material said that there were no booking fees for using FBC. Does anyone know when this changed? They do not list it separately on the invoice so I guess it's part of the fare. So basically, since the price difference was $20 and their fee is $25 (international flight), I guess that they were $5 cheaper than the airline. I don't want to book it myself at this point because the cruise is not for another six months and I do not want to end up with $5k in nonrefundable tickets. It's on this page: FAQs: Booking a Cruise + Flight with Us | Celebrity Cruises and here's the item: Will there be a service fee for using Flights by Celebrity to book my air? Yes, a nominal service fee of $15 USD per person for travel within North America and $25 USD per person for International travel will be included within your airfare rate. Please visit http://www.celebritycruises.com/flights-by-celebrity or speak with one of our air travel experts at 1-800-533-7803 for the most up to date information.
  17. I'm not sure when you last booked airfare with Celebrity, but that hasn't been the case for over a decade. Yes, if you had an airfare included fare where they picked your flights you were at their mercy, but as others have said, you select your own flights, and you pay whatever the price is for those flights.
  18. Wow, how generous of them to allow you to get a $15 appetizer instead of a $40+ entrée. Hopefully you're just using your free Diamond meal and didn't actually pay for a dining package, since it would be very poor value if you did.
  19. Well, it's odd that the website said that the deposit was due by the 17th, and I had initially been holding a different date, and it lasted longer than 24 hours. Maybe TA courtesy holds are held longer than those made by sailors themselves. In any event. I paid the deposit, so I did not test out if the date was accurate.
  20. My TA made a VV reservation for me today (Wednesday). The email says, "Your Puerto Rican Daze & Caribbean Nights booking is on hold for 24 hours" but when I look at the booking in the app, it says that the deposit is due by 3/17 at 11:59pm, which is Sunday night. So, which is the actual deadline for the deposit to be made and not have the booking cancelled, 24 hours (Thursday), or Sunday? The cruise is not until 2025 (nor is it the reduced-price balcony that requires full payment up front), so it doesn't fall under the must be paid in full at booking rule.
  21. BTW, I read a comment today from someone who was on this cruise, and they DID get to Nassau early, at 6:30am. And they were allowed off the ship several hours before 11am (not sure of the exact time). So obviously the comments here about their not being allowed to dock early were incorrect. They also got $28 back per person, presumably for the port fees (although I find it odd that they have to pay it for their own island). Of course, when Royal missed their private island due to weather guests got $50, but it's more than I expected from MSC since in the past they did not refund missed port fees, and I did not get any money back when we missed Grand Cayman on Seaside.
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