Scotmay

17 minutes ago, memoak said:

Just make sure the power chair will fit through the door of your cabin. You cannot leave it out in the hall

I absolutely know this. His power chair collapses and turns sideways and will fit through the door. I made a point of buying a TRAVEL chair!  

22 minutes ago, Coral said:

Those with disabilities usually have priority check-in. I would travel with a parent who was blind and had a Seeing Eye dog and we were always prioritized. The people at all the piers we were at were great (including Vancouver).

Thank you!  I have been worried about this. He has travelled with his walker in the past, but now needs the chair. We are going to Alaska on the Crown in a few weeks’ time. 

My hubby is hoping to bring his power wheelchair. Our son will be dropping us off at the ship in Vancouver ( where we live). Can we get right into the dock for easier drop off for my hubby. Do they make any allowances for the disabled. 

What does PES stand for?

On 8/17/2023 at 8:39 AM, blizzard44ca said:

Yes, we entered there, down to the level they have ground transportation (busses), but then we had to go down further (to P2) to leave our bags. They made everyone line up at an elevator as the only way to go down. (There was a stairway, which we took back up)

We are on the Crown on 15th of September. My hubby is disabled and I “think” I read somewhere you can drive right down to P2 level to drop off passengers and luggage. Can you confirm this please. Obviously would make it much easier for us. Thank you

Canadian here. Hubby and I like CDN rye, but always find rye brands quite limited. Anybody any experience with this. 

Can I reserve 2 seats every night at a table for 8, but with different people every night?  

I don’t think so. I think you should wear what you feel comfortable in. I do not think that Princess will turn their back on their older, loyal customers. Not for 1 minute do I think that. This would be so foolish on their part!  During these days of uncertainty and higher mortgages and much higher prices etc., sometimes only seniors can afford to cruise!

My husband can still transfer to bed quite easily. He can also get away with using a walker instead of a chair, although for any length of getting around, sightseeing etc., his power chair is obviously so much easier for him. The ship builders really didn’t do their homework when it came to including disabled people in their ship’s design, considering that seniors are a big portion of their customers!  We need to start lobbying for more inclusivity on behalf of our family members!

Thank you all. I was aware of some of these points, but not the exact measurements of the door to the cabins. There were no accessible cabins left when I booked. Let’s hope all who booked them did so honestly!  I think we will just have to take his walker instead of his power wheelchair!  Thank you!

Thank you. The size of our wheelchair could be a problem. Excellent info. Thank you. 

Can you take your own wheelchair on a Princess cruise. Are there any rules regarding size, batteries etc.,.  Thank you for any up to date info. 

To those of you on the Crown today, how is the ship. I am about to book, but kept hearing of missing ports etc., because of loss of one engine!

How can I get out of this whole stream of posts on this subject. It’s giving me a headache. I no longer want to participate with Princess in any way. Too many other cruise lines that don’t take up all this amount of valuable time. 

12 minutes ago, Steelers36 said:

 

I SMH every time I read these kinds of posts.  It is almost unbelievable after nearly TWO years that some of this stuff continues to dog guests.

This is way too much to expect the paying public to accept. 

I’m just so fed up with the whole medallion/app thing and the fact that we as “paying customers” have to spend so much time on it. I think we are going to be “moving on”. 

We were on C730 and still had very loud engine noise!  

Just returned from a cruise on the Enchanted. The inside cabins on this ship are ridiculously small. We did book late, but found that our cabin was pretty close to unusable. We couldn’t get an accessible cabin, as none available. My hubby uses a walker and we couldn’t even get it in the main door. I would tell everyone don’t book these cabins!  In fact I question whether I would book Princess again due to their lack of tours for the disabled and size of indoor cabins!

1 hour ago, arizonaperson said:

 Well I’m glad you were able to find a tour to go on in Barbados ,at least that’s what it sounds like you did. And totally agree -very difficult to know from the small print if you really can go on the tour or not especially when you see it online . But usually when I’ve seen tours online they have the same tour offered for wheelchair/Mobility walkers.  Glad you persisted  at the tour desk. 

Thank you!

46 minutes ago, mom says said:

I'm really not surprised. And it's not the cruise line's  fault. You waited til the last minute and are disappointed, but this happens for the able bodied as well. The most desirable excursions, or those with limited capacity sell out well before embarkation on many , if not most, cruises. And then they disappear from the avaliable excursion offerings. Too bad, but next time don't wait to book your excursions. Or be content with hiring a taxi at the port to give you a tour.

 

And not every excursion is appropriate to someone who has significant mobility problems, by their very nature. You can't hike in a wheelchair. Scooters can't manage stairs. None of them handle soft sand or uneven surfaces with ease. The Caribbean islands are not famous for uniformly paved roads, wide smooth sidewalks and big HA buses at every turn.

 

And the cruise lines don't do their own excursions. They simply provide bookings with existing providers in the ports. They can't magically make handicap accessible excursions appear out of thin air; they can only make use of the ones that are available, such as they are. 

You completely missed the point. There were tours available, just not for people with mobility aides.  As I said, at the last minute we were offered a 2 places on one of these tours which they said were not for people with mobility aides, which my hubby managed to do. We are not stupid we don’t buy tours we are not capable of doing. This was after a few visits to the Tour Desk!  This needs to be improved. 

we found that not all tours were available to assemgers who used wheelchairs, scooters or walkers and in fact none were available yesterday in Barbados. We had to have a very serious discussion with a senior officer in the Tours Dept before 2 seats were miraculously o0ened up for us. I will have many more questions in the future re:  the disabled!

My husband uses a walker and has balance problems. I am on a Princess cruise at the moment and after experiencing some negativity from Princess, I am good ng to make sure in the future to book an accessible cabin and to ask more questions re: how my husband is treated as far as his disability is concerned. We have been loyal customers with Princess cruises, but will definitely be shopping around with other cruise lines to see how they cater for disabled passengers!  

On 2/1/2023 at 8:52 PM, Mike45LC said:

There is a maajor difference between "the accessible tours are sold out" and "there are no accessible tours offered."  The first is "I'm so sorry to hear that."  The second is "contact an attorney experienced in the Americans With Disabilities Act claims."  Which is it?

We’ll, first of all we are not Americans, we are Canadians and would not under any circumstances sue Princess for this. We did go back to the Excursion desk and spoke to a “senior Person” in this department and she did in fact offer us a “special 2 seats” on one of their Barbados tours. I did explain to her that firstly the paragraph stating no wheelchairs, scooters and walkers was in much smaller and lighter print and should even be in much bolder print, so that people like us don’t waste our time buying these tours!  Secondly they need to get creative and figure out ways to allow disabled people to see around these ports!  Thirdly these tours were available, just not available to the disabled!  Surely we can find ways to have disabled people feel inclusive. Lastly, I wonder how many disabled people did not get to see Barbados because they didn’t speak up about this like us!

I am just so upset about this and I don’t seem to be getting any help from the Tours Desk. We are on 2 - 10 day cruises back to back and thought we would leave tours until this portion of our cruises only to find out nothing is available to us because my husband uses a walker. 

Just now, Scotmay said:

I am on the Enchanted Princess B2B 28 & 28 January Caribbean!

Should be 18th & 28th January.