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dcbiker97

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Posts posted by dcbiker97

  1. Seems like a lot of hassle and work to get a "free" transfer. I'd just take a taxi. Even though the rate is stated for intra-port transfers inside the taxi, I'd probably still offer the driver the amount it would be to go to the airport as they probably had to wait a while in line to get your fair. Seems like the $20ish you'd spend is well worth not having the stress. 

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  2. 4 minutes ago, Dr. Pam said:

    I am trying to remember........do upper level suites pay ala carte?  Our son will be joining us on our next cruise and he inhales sushi 😋  Wanting to know his pricing options!🙃

    For RS and above (and Signature in Reflection) there no dollar limit at Sushi on 5.  

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  3. Also depending on where your tender goes, it may be better anyway to take the ship excursion because the ferry boat docks right by there.  Some ship’s tenders go directly to town, but ours went to Mykonos port, which would require you to take a shuttle to town to catch the ferry to Delos. Our ship excursion left directly from Mykonos port saving the time. With time at a premium sometimes it’s just better to do a ship excursion. 

  4. 52 minutes ago, Jim_Iain said:

     

    Alexandra,  I have to agree with your assessment of Edge.   Things are just off.   If I could put a finger on it would be the HD and his training of staff.    Celebrity loves to use "Our Most Loyal Guests"  "Modern Luxury" and "Attention to Detail".    Our experience on this ship have missed the mark on all of them.

     

     

    Out of curiosity, who is the HD?  Did they ever follow up with you with your last issues you sent an attention to detail card saying about acknowledging your concern? 

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  5. On a recent cruise, the server in the Gelato bar was new and was not aware that the upper suites had unlimited Gelato. One would have thought that was one of the key elements her supervisor would have told her when she started. A quick trip to the retreat host solved the issue, but it's the small things you shouldn't have to raise. 

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  6. I was on this cruise and was also upset they cancelled the ports as this was the third time trying to get to Israel.  However, I am also glad that Celebrity was able to pivot at such short notice and keep us safe. I can only imagine all of the sleepless nights the backoffice staff and crew had to make sure we still were able to have a great cruise. 

     

    I must strongly disagree with your statement “X told everyone they were “working on something” and we would receive an email from X regarding compensation after the cruise ended.”   I was traveling with 3 other suites, including one of the Penthouses.  At no time were any of us told this or provided any information similar to what you’re claiming.  Do you have this in writing? I read the cruise contract while on board and they can substitute ports at anytime with no compensation. None of us expected a goodwill gesture as they provided a 10 night cruise, which is all that's called for in the contract.   In this case, I’m good with that.

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  7. 54 minutes ago, Biggles266 said:

    this is an old thread and I don’t know if it still exists out there in the aether but, we are going on our cruise on the Reflection in December and as I am having some problems with my iPad was wondering if the Apple Store on the ship had classes or would fix it for me. How much would they charge etc.

    The store only sells items. The classes are super basic, if they still have them (like how to use an Ipad). They do not do repairs. 

  8. I posted this in the Florida forum, but didn't get any hits. Did Celebrity ever offer luggage valet at Tampa? We've sailed mostly from FLL and Miami where it was offered pre-COVID and I know it's just being reinstated in some ports. We're sailing out of Tampa in March and am curious as to whether it was ever offered in Tampa.

  9. 31 minutes ago, Zrf80 said:

    No one is blaming Celebrity for changing itineraries on short notice.  It’s obvious that any decisions they make is for the safety of their staff and the passengers.

     

    With that said, as a business you have to respect your customers and what they paid for.  There is no doubt that the majority of passengers booked this specific sailing for Israel and Egypt.  And even though it’s short notice, you cannot expect your passengers to accept a substitution of Jerusalem with Mykonos.  Or Cyprus for Alexandria.  It’s not an apples to apples comparison, not for what we paid for.

     

    Im been on Caribbean cruises.  I’ve had ports of call changed due to bad weather.  I’m sure most can attest that there is a big difference when you’re comparing Bahamas to Bermuda vs Jerusalem to Santorini.

     

    Celebrity, as a fair practice company, should acknowledge this and give their passengers leeway.  It doesn’t have to be a refund. But at least FCC so that we can book another cruise more to our liking.

    Yes, while that would be nice in an ideal world, we agreed to their terms and conditions when we signed up and paid to go on the cruise. Take a look at them and see what they are allowed to change and substitute with no notice on their part.   The  only way to get around that is to not cruise.  

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  10. 1 minute ago, RD64 said:

    Celebrity and the other cruise lines had to make these itinerary changes literally over night. It seems like so many people on these boards have not given any thought to the complexity of changing a cruise line itinerary at the drop of a hat. This is an extremely fluid situation and will continue to be so - I do not see cruises returning to the area until at least 2025, given that the Med season starts in 6-7 short months.

    Totally agree.  I’m on the cruise now.  While

    I’m extremely disappointed in not being able to go (this would be the third try), I booked full well knowing that this part of the world requires flexibility.  I’m grateful for Celebrity for doing all of the legwork to change our ports. I’m sure there will

    be a lot of sleepless nights among celebrity staff and am grateful for their hard work given what’s happening.  This is nothing compared to the real world right now. 

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  11. The captain recently announced that all stops in Israel were cancelled.  We are now heading to Cyprus and will

    overnight there.  Then we will have a sea day and arrive in Alexandria Egypt a day early and have an extra day (now a total of 3 days) in Egypt. 

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