FantasiCat

Do you need to call and request in advance or are you able to just ask for one on the ship?

It’s LA to Vancouver on Majestic Princess. I know Majestic was originally Asia and AU/NZ though, so maybe it’s still treated the same as those cruises in the app?

I’m ready to start tearing my hair out! I have double-checked all of the Personal Information & Documents categories, ordered my medallion, input all my travel info and selected an emergency return airport, retaken my picture a couple of times, updated the app… I’ve completely run out of ideas on how to get Green Lane status.

I know the 15 drink limit is supposed to be specifically for alcohol, but is it possible the app is erroneously counting non-alcoholic drinks charged to the account? That would still be a problem (although I doubt many people ever reach 15 alcoholic drinks) but better than Princess charging drinks to the wrong person!

I donate blood regularly and I’ve never been given a donor card. What sort of information is on it? The organization I use has online donor profiles with blood type, health data, last donation date, etc. If I took a screenshot of that or printed out a copy to bring on board would that work do you think?

I’ve always carried on my bag myself and have been able to take it straight to my cabin but for my upcoming cruise I will be getting to the port much earlier than normal. I’m thinking about giving it to the porters to avoid having to deal with it until the cabin is ready but I’m a little nervous because of stories of bags lost or left behind or put on the wrong ship. How common are mishaps like that, and how early are cabins usually ready after boarding begins? I know I’m probably being paranoid but I’d hate to have no clothes for 8 days!

IIRC you weren’t allowed to disembark unless you had booked an excursion. The ship doesn’t dock, it just waits until its turn to start transiting, and the time depends on how many other ships are in line. Looking back through my pictures we reached the first lock at about 8am. I booked a spot in the Sanctuary which had a perfect view over the bow and it was a great experience—shade and comfy lounge chairs and refreshments while being able to see everything. Highly recommend!

I’m loving the menus and food pics! Excellent review.

Based on this experience I may have to start doing it that way as well!

So I could wait and check my OBC balance once on board and see if it matches the amount of my refund, and go to Guest Services if it doesn’t. That definitely sounds more appealing than fighting with Princess over the phone!

Is there any way to see the breakdown of OBC vs credit card for each excursion, since I booked all three at once and Princess only canceled one of them? Or would it all have gone to OBC since the cancelation happened pretty close to the sail date (33 days)?

I hope someone here can help me because I am confused. I booked three excursions through Princess for my upcoming cruise using my $100 OBC and paying the balance with my credit card. On 11/7 I got an email that one of the excursions (which cost $89.95) was canceled and I would receive a refund on the original form of payment within 10-15 business days. Here’s where my confusion is—would the original form of payment for this excursion be considered my credit card or the OBC? I’ve been checking my card statement every day and have not seen a refund, and my OBC balance according to Cruise Personalizer is still $100. I called the help line and the representative seemed to think that because I show an OBC balance that the refund had been processed as OBC, but then shouldn’t the balance be $89.95 instead of $100? Or does the balance not update until after embarkation? Or should the refund have showed up on my card and I need to call Princess again? Ideally I would like to resolve this before my cruise next week so any advice will be extremely appreciated!