Osa J

What's the "word on the ship" for which specialty restaurant is the best one? I have a free voucher for 1 specialty restaurant and want to make it good!!

Has your wife's seasickness been better? I am very prone to motion sickness and was wondering how the rest of the time has been going for her (after the Horizons Dining Room experience). Also my cabin will be on Deck 5 towards the front left of the boat...is this a fairly "good" area to be in if I'm prone to motion sickness?

Is this free/included for all passengers or only for Reserve or Elite folks?

Yes thankfully it is not “gone” gone ha, but since it had been shut down I could not post there. Was having trouble finding where to ask akamai guy about the spreadsheet so that’s why I quoted a comment he had made here. The files were no longer working in that Sun Princess thread. Anyway, I’ve got what I need now! Carry on!

@akamaiguy I have been searching high and low for the spreadsheet you made to be printed out of all the decks on the Sun Princess (both sides of ship). I’m sorry to post here but I can’t figure out how to use Cruise Critic and contact you any other way 😂 you originally posted it on the Sun Princess thread that has now been closed down and the spreadsheet attachment is saying unavailable? Would you please post again?

***Subject change*** for those on board, how are the Princess excursions going? Are any of the organizational hiccups affecting those or have they been running smoothly?

I’m still trying to book dining. I’ve tried every few days for literally two months. I’ve booked them, they disappear, I rebook, half disappear, rebook, other random ones disappear. Then they all disappeared. Now I can book only a private table for 2 at 9:00pm every night 🙁 I guess somehow other people have been able to book and now everything is booked up?? Not sure how they were able to book and not me. So frustrating

Yes I’ve been following this one too. Seems a lot of people are able to book theirs so I don’t know whats up with mine. When I called in they were like “that’s odd…” and couldn’t get it to work either. Said they’d call me back. Ha…ha..

Thanks! Yes I’ll be on the Sun March 19. I’ll just keep trying back with the reservations. I’d really like to have those done ahead of time. It really is so weird, mid Jan I was able to book the first 10 days, then in Feb they disappeared and I redid them several times, they finally stayed for two weeks or so then disappeared. Then at the end of Feb I was able to do reservations for the last 10 days and not the first! Those disappeared and I redid them and now randomly some have stayed and some have cleared off. Oh well, I’ll check it out later!

Well it’s all three that I’ve tried and that don’t work: website, old app and new app. I’ve called in and done the online chat and they’ve helped me redo them 2 of the 5 or 6 times but then I check back later and they’re cleared off again. So frustrating! I don’t know, I guess I’ll just keep redoing it and hope it sticks! I wasn’t planning on spending any extra to do specialty restaurants, for main dining room- worst case scenario I can’t set up any reservations, how hard is it to get a table if i just show up? At an earlier time say around 6?

I’ve updated the app days ago, and submitted everything through the website too. The website is actually where I’ve had the most issues of things clearing off.

Has anyone had the issue where you’re able to book the dining, but then it’s all cleared off next time you open the app? I have done this at least 5 times, and just now when I went to redo it again, there are no good dining options available only 8:40pm

So for everyone on the ship currently: without the shows running are you still finding that there’s plenty to do or is it boring in the evenings? Hopefully Princess has come up with some other entertainment…I saw some shows were running in the piazza and the pub. Anything else?

I’d love to see a sample of the shows/events/lectures offered if anyone has a photo of that!

For anyone interested to know, my Genoa refund DID show up just now on my credit card, so that was pretty fast! At first it looked incorrect because they only issued me about a $44 refund (2 separate payments), but I discovered that on the Princess website when trying to add a different excursion to my card, it showed me having a credit for the remaining balance I was looking for? Odd, but hey all is squared away so I’ll take it. Just thought I’d let you all know that sometimes as in my case, your refunds may be 50% refund and 50% Princess account credit

Thanks, just updated the App! So now an odd thing is happening with the dining, now when I try to book Main Dining, the word Signature shows up on the list (and it’s weird times like 2:00pm and up by 20 min intervals until 4:20, and then jumps to 8:00pm and up). I paid for the lowest non-refundable fare and no extra special stuff like restaurants so I don’t know what “Signature” means? Also March 29th and 30th are grayed out and I can’t select any dining for those days?

Oh thank God, you are right! The itinerary for the first 10 days of the March 19th cruise are unchanged…it’s the s next 10 days that are different. In the haste and stress of it all I didn’t look closely enough and panicked haha!

Oh wow! Just checked mine (Mar 19 cruise) and the itinerary has completely changed as well. And it was normal maybe two hours ago!

Thank you, yes I printed it out immediately in case something else disappears! Problem is that today I cancelled one Gibraltar one to book another Gibraltar one so I’m sure later they’ll say oh “your refund is showing here” but its going to be for that change and the Genoa refund one is going to get lost in the mix. That’s my fear. How do they have no record for what we have paid for? Maybe it was because it was just a Princess chat person and they are not authorized to discuss accounting/payment matters so I might have to call in later. Problem is the phone waits are SO long and the people are hard to understand. The excursion has completely disappeared as being offered under Genoa, so I’m sure it’s just that it’s not running, but it’s weird that everything completely vanished and I’m having this issue. thankfully at the time that I received that one big payment confirmation email, I listed out all the excursion names, numbers, and prices I paid showing the breakdown for what everything was for. I wonder how “official” my handwritten receipt will be and if it will have much sway…😂

Not sure, but I am on the Mar 19 cruise and my Genoa excursion disappeared. It is on Easter Sunday so I am assuming that’s why, but no communication has been issued to me via email, and I haven’t see a credit when I log into cruise personalizer, and no refund to my credit card…feel like it’s going to be hard to prove that I ever paid for it because it has just completely vanished and I hadn’t printed my travel summary yet. Spoke to someone on the Princess chat and they couldn’t find any record of me having formerly booked the Genoa excursion. How is this stuff normally handled? All I got from Princess back when I purchased the excursion months ago was a generic email showing that my credit card had been charged for the full amount for 8 excursions- no breakdown, no detail as to which excursions it was. Just wondering if anyone else has run into issues with this? Wondering how I’ll get a refund if they don’t even have a record of me ever having been booked (and paid) for that excursion? (Sorry if this isn’t the right board for this…still new here

I’m a first time Princess cruiser, and new to cruise critic…can someone explain which dining areas are free? Only Horizons Main Dining Room? Or are there other free places like a buffet or breakfast/cafe area? Also, if the Main Dining rooms are free what are these charges about?

It’s more that I’m annoyed that they’re putting that content out. Seems like unsubstantiated theories. But since we’re all looking for any info we can get, I don’t know whether to believe it and start looking for a replacement cruise for when I get cancelled…

Doing the same. I’ve also seen videos where some cruise bloggers have indicated they’ve “heard rumors about future cancellations” but that they aren’t saying anything yet because it’s just rumors and unconfirmed. Why say this? And are these “rumors” coming from people at the top or is it just from people like me that are pontificating on the situation and possible scenarios??

If you look closely, at one point in the video it shows a door and the hallway area outside does not look complete…?

I am scheduled to take the 20 day March 19th cruise on the Sun - I was able to book Main Dining Room reservations for the first 10 days, maybe 2-3 weeks ago but no reservations are or have been available for the remaining 10 days. I did the Princess chat, and called and spoke with someone and they couldn’t figure it out, said it must be a glitch in the app and started a trouble ticket, and said they’d call me back. That was about 2 weeks ago (I didn’t realize at the time that the inaugural voyage had just been cancelled). Never heard back from them. Haven’t followed up on this as I’ve just recently discovered cruise critic and saw other people talking about the dining. My only question/fear about the cancellations is: do they actually know already that they will need to cancel more future cruises but are trying to eliminate the disaster fallout of 20,000 people all calling customer service at once? Maybe they are doing it in waves to help with overwhelming the phones and customer service reps? Easier for them and their damage control while also allowing for the idea that they ARE taking the passengers “feelings” about it into consideration - doing things this way, all the people that need to reschedule will go in order (so that way I, a March 19th cruiser am not trying to call Princess at the same time a Feb 8 cruiser calls in?). Each cruise deals with their cancellation when it happens, and Princess has 10 Days until the next round. Just thinking out loud…