Just off the Regent Voyager 12-night cruise Lisbon to London.
It was overall spectacular! However, the ship has a few issues.
I have been on 30+ cruises including many ultra luxury cruises like Silversea and Seabourn. Compass Rose is, by far, the best main dining room of them all. The only one l found better is the Cunard Queens Grill, but that restaurant is limited to people paying for the best suites. Compass Rose has a large menu with plenty of every day choices on the left side of the menu. On the right side is an inventive menu that changes daily. We liked it so much we canceled one of our reservations at Prime 7 to eat at Compass Rose. Breakfast there is quick and easy. The dining room was always empty.
Speaking of specialty restaurants, you may prebook each restaurant before you sail and add reservations once on board. I suggest you book early in the cruise.
Prime 7 is a wonderful steakhouse and I had my best service there. Don’t be afraid to double up on main courses. They don’t mind. Definitely double up on side dishes if you plan to share. The portions are quite small, especially the vegetables.
Sette Mari was a surprisingly delicious Italian restaurant. No reservations allowed. First come first served. Plan on dining before 7:00 if you want to ensure you get a table. Here’s a hack to get around that. Special order your meal early in the cruise. Tell the maitre d you would love veal Parmesan or chicken cacciatore on a specific night. He will have it made for you and that guarantees you a table.
Chartreuse was my least favorite specialty restaurant even though I love French cuisine. It’s personal taste. You may love it.
The singers and dancers in the production shows were marvelous. Not a weak voice in the group. Try to catch at least one show.
There was never a problem finding deck chairs by the pool. And drink service there was excellent
The casino had a good array of table games, except no poker. Decent slots as well.
All three lounges had both pre dinner and after dinner entertainment. I thought they were all great.
The second night block party is a unique and fun way to meet your neighbors and make new friends. Definitely take part in it.
If you have the opportunity to take part on the Deck 11 pool party dinner, do it! Lots of fun and lots of crew interaction!
My only two gripes on board were wine service and destination services (shore excursions).
While on board we ordered several nice bottles of wine. But no-one checked back after the initial pour. On most shops rhe Somellier or waiter will refill your glass. Not on our cruise until I asked why! That was corrected, So it’s possible the Somellier was having a bad night or two.
Also, we booked a wine pairing luncheon that featured a very expensive champagne. Five days After we booked, they told us they were out of the expensive champagne and had substituted a much cheaper champagne. It was a bit of a bait and switch, so we canceled. My advice: stick to the free wine included with the meals. That service was spectacular!
Destination Services was a hot mess! Three of our shore excursions were canceled and we were assigned random replacements without anyone contacting us. What’s worse, two of the excursions were ones we paid for! We were re-booked on free tours and not offered a refund until we asked for them.
On several group tours there was strenuous walking up and down hills on cobblestones. Many elderly, frail passengers had trouble keeping up and we fellow passengers had to make sure they did not fall too far behind. Regent should do a better job of making sure the tours match the physical abilities of passengers. Perhaps, Another way of putting this is too many passengers are young at heart and frail of body. They think they can keep up and they cannot! I’m not sure what to do about that!
Advice: check your shore excursion tickets closely as soon as you get on board! If you find discrepancies, join the long line at the shore excursions desk! We were not alone.
Overall, this was a fabulous cruise. We took advantage of the future cruise booking credit on board and will definitely cruise Regent again.
However, we may opt for private tours.