Bethcb

We had basically the same thing happen in Vancouver and drove home May 2. Submitted receipts $1700 to HAL mid May. Email Aug 2 said approved and check will arrive in 6-8 weeks. As of today, no check and it’s now Oct 30. They give me stories, like wait longer, no check request sent yet to 3rd part, etc. I’m sure I’ll get it, but sure a slow process.

I have heard that shore excursion credits go into your OBC account and can be used for anything. Is this correct, or do we have to use it for shore excursions?

I used thousands in these cards for cruise in October. Booked thru Big Box store. Problem is the gift cards are in $25 increments and it took a long time to read all the numbers to agent and wait on phone for HAL to accept.

Peggy’s cove is a highlight along with lunenberg. Maritime museum. If you have time, the immigration museum in the boardwalk is like Ellis island. Very interesting too.

Exact same scenario with us in May. We were tested after 5 day coastal cruise to Vancouver to then board another ship to Alaska. Husband tested positive. We chose not to quarantine because if I stayed in hotel with him and later tested positive to fly, 10 day clock starts again at my own expense. So, we rented a car in Vancouver and drove home to Southern California. No vaccine requirement to drive over the border. We submitted our gas, taxi and hotel expenses along with $100/day food per diem. We submitted expenses which was less than if we had stayed in hotel. Just got reimbursed by HAL. It took 3.5 months. We got credit from airline to use in the future. interesting, I never got Covid from him despite sharing 5 days in cruise cabin and 3 days in car driving home.

We were due just 1 day FCC from May 2 and never got it. Last week we got our expenses reimbursed from them for driving home from Vancouver (instead of staying in hotel). Took them 90 days. I’m not even wasting my time trying to contact them for 1 day FCC.

Thank you! That’s the answer I wanted.

I see the chart. Thank you! They are offering pre-purchase for 69 days. Would like to know if prices are lower if you order it in advance compared to onboard.

We are going on a 69 cruise in October. The Premium wifi is $479.99 for the entire cruise. Is it less money if I buy it now vs. onboard? I really only need the middle level plan but can't purchase that now. Any idea what that cost would be onboard?

Just a few months ago we were on the Zuiderdam and in Moorea we went to the Sofitel Resort for the day and spent a night there. The following day, we took the afternoon ferry to Papeete and joined the Zuiderdam in plenty of time. We had to tell Guest Services well in advance of our plans. They gave us our passports back the day before we went to Moorea and we had to clear customs on the ship the morning in Moorea. It all went very smoothly. They just need to know for immigration purposes.