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bowen9475

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Posts posted by bowen9475

  1. My daughter and I will be in Nassau in a few weeks. We are thinking of getting off the ship, going to the Straw Market and then to Junkanoo Beach. Is this easily walkable? Are there chairs available at Junkanoo? Thanks for the help!

  2. We have a stop in Half Moon Cay in July. Planning on a beach day. Are there chairs available in the shade? Can we wait until we are on the island to rent a floating mat or tube? What is included with the BBQ? Anything else we should know?

  3. My daughter and I are cruising out of Charleston. We are flying into Charleston airport the day before the cruise. We have a hotel booked in Patriot's Point. Looking for transportation suggestions from the airport to the hotel, from the hotel to downtown Charleston and from the hotel to the cruise port. Should we just plan to use Uber or are there other options? Thanks!

  4. 4 minutes ago, lazydayz said:

     

    It has to be a rate available to the general public.  So since your new offer was associated with your VIFP number, it was not available to the general public.  Highlighted the requirement for you below.  However, if you booked ES, you should be able to get the price drop. 

     

    LOWEST PRICE GUARANTEE

    The Lowest Price Guarantee applies to the cruise fare only. The Lowest Price Guarantee protection will not apply to prevailing Taxes, Fees & Port Expenses. Lower rates must be publicly advertised fares available to the general public and exclude group rates, membership programs, charters or other Travel Agent promotions not offered by Carnival to the general public, including but not limited to travel agent rebates. 

    So, I admit, I did not see that part. But, that is not at all the reason they gave me for the denial. The original denial email said it was because the booking needed to be after final payment date and then, that I booked ES. I just wish that if this is the reason, I had been told that. Also, I don’t believe I qualify for ES since I booked only 71 days out. Also, never got a response to the ES form I did submit. Not at all impressed with Carnival’s customer service.  

    • Like 2
  5. 17 minutes ago, vwrestler171 said:

    There is a difference between the lowest price guarantee form and the ES form. Sounds like you submitted the wrong one.

    I actually filled out both. I did the lowest price one first, when I saw the lower price. In the email where that was denied, they told me I had booked under ES and gave me the link to that firm which I also filled out. Haven’t gotten a response from that one. 

  6. I booked and paid for the entire thing on May 7.I saw the new fare, which was a VIFP fare listed under My Offers, on May 8 and immediately filled out the form. The cabin that showed as available at that time (and is still available at that rate) was the one next door to mine, same category etc. Maybe I don't understand what final payment date is.

     

    ETA: I just looked up Carnival's Final Payment date and a chart shows that for 4-5 day cruises, which mine is 5 days, the final payment date is 75 days prior. If i booked 71 days out, shouldn't I be eligible?

  7. I booked a cruise on the Carnival website this past Sunday, May 7 for July 17, 2023. Monday morning the Carnival website had the same booking for $30 less pp. (same date, ship, category, cabin type) I filled out the Lowest Price form and very quickly got an email that it was denied. The denial explained that I had booked under Early Saver and could apply for a guarantee under that, but I booked only 71 days out from cruising so I did not think I would be eligible for Early Saver. I did fill out the ES form any way but have not gotten a response. I also replied to the original email and asked for clarification and basically they told me I wasn't eligible because "the 110% Lowest Price Guarantee is only eligible for individual reservations that are booked after final payment date". I don't understand this. How can you book a cabin after final payment date? Doesn't that become a different reservation? Also, the Carnival website doesn't say anything about booking after final payment date. It states: (copy and pasted)

     

    YOU’RE GETTING THE LOWEST PRICE POSSIBLE… 110% GUARANTEED!

    If you find a better Carnival-advertised deal within two days of booking your cruise… well, we’re going to be very surprised. And then we’ll give you 110% of the difference in onboard credit! You can be confident that our prices are the lowest, so you can get on to more important things... like counting down the days until you sail!

     

    Just remember this:

    • You have 48 hours from the time you book to find a lower price.
    • Carnival will give you 110% of the difference in onboard credit.
    • Lowest Price Guarantee only applies to publicly available rates.

     

    I did email again last night with my questions but have not gotten a response from them. Any help in understanding this would be appreciated.

  8. Planning to book a cabin for myself and my daughter. On the VERY off chance that my husband or son can come, and a larger cabin is still available, would I be able to add them and switch to a larger cabin, paying the difference in fare? Would I need to cancel and rebook? How is the money side handled? Thanks for any help!

  9. 20 minutes ago, mz-s said:

     

    She is now the oldest ship in the fleet but went through a huge renovation about 10 years ago. Most public areas have been updated and maintained since and look fairly nice, but the staterooms were only lightly renovated back then and are rusty and old looking.

     

    By and large the food on the buffet was absolutely disgusting on my last cruise on her.

     

    That concerns me about the buffet. When was your last cruise? Definitely hope it has improved!

     

     

     

     

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