Email I received last week.. My cruise was supposed to be 4/26 on oasis.
We know you’re patiently waiting for your Future Cruise Credit and Cruise Planner Onboard Credit to plan your next getaway with us, once we return to service.
When we announced the new Cruise Planner Onboard Credit offer, we had no idea it would be so popular. Due to the large volume of credits requested, we are delayed and need a little more time to tie up some loose ends and you’ll have both your Future Cruise Credit and your Cruise Planner Onboard Credit in your email inbox! We’re terribly sorry for the delay, but promise we’re working around the clock to get these to you! You can expect to receive your credits by May 15th, 2020.