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Glad to hear you enjoyed it.  We sailing on her at the end of April and we really enjoyed our sailing. 

You got it!!

When are you looking for?  Could be some event in the area and hotel prices have increased across the board. 

For everyone on board, I'm so sorry that your vacation has taken such a sour turn.  I hope you can get into your last ports and that you can somewhat enjoy the rest of the cruise.  Hopefully you are all well taken care of. 

Okay guys, frustration is justifiably high for those cruisers who are on the ship and dealing with the major disappointment.  There are new posters who may have just heard about CC.  Just because they have not been a member on here before, means very little.

There are clear guidelines for posting on this board and one of the major things is to treat each other with respect.  For both new members and those who have been around for a bit, reading the guidelines is always a good thing.  

I really don't want to lock this thread but will have to if the constant bickering and personal comments that are not kind continue.  

Let's please show compassion and respect and everyone please take a deep breath. 

Thanks @LACruiser88 for another amazing live from. It's always phenomenal to follow along with your travels. Enjoy your last few days and get home safely. 
 

Can't wait for the next installment! 

1 hour ago, mistyPA said:

Yes sorry we didn't meet. It's funny when I am preparing for these cruises I have every intent on getting out there and meeting but then once I get on board it's like my mind turns to jello and can't coordinate. It's too bad, I am sure it would have been wonderful and I certainly would have appreciated the painter's tape. Perhaps another time. 

 

Hope the cruise was as enjoying for you as it was for my group!

 

Take Care

I totally understand. Someone on the sailing was kind enough to invite me for a drink and I didn't make it with the unexpected issue of our cabin flooding due to a burst pipe and then having to pack up and change cabins late one night. That really stunk but I rebounded and didn't allow it to ruin my cruise. As they say, when life gives you lemons, make lemonade! 

We did have a wonderful cruise besides that.  Met some people from my hometown who are now good friends and my husband and I had so much fun with Kerrie and her daughter Erin  (We've gotten together since at home.) Had some great meals, great cocktails, really enjoyed the Sanctuary and met some great crew members like we always do. 

I purchased my FCD on day 2 so must have been enjoying myself.

Have fun planning your next sailing and maybe our paths will cross one day. 

5 hours ago, Lady Arwen said:

Thanks for sharing your experience on Enchanted.  We’ll be sailing on her in August and looking forward to it so much.  We pre purchased the Premier package and were able to book our two complimentary Specialty Restaurants and 5 more paid in advance reservations without a problem.  We didn’t want to be disappointed waiting until we board to make reservations.

 

 We’re hoping to book the Sanctuary for our entire voyage, but you just never know how successful you’ll be.  Sounds like you enjoyed the Retreat pool, which is a great option.  It may be our option, too!   We booked one of the far forward cabins with a huge balcony just in case.

 

Glad to hear you enjoyed your cruise and I wish you many more lovely days at sea.

I hope you are able to get the Sanctuary because the team up there was one of the best and we loved every moment spent relaxing there. 

2 hours ago, mistyPA said:

Ah, that's a good idea. I will be doing that next year for sure. Thanks for the info. 

 

Hope your cruise is as wonderful as ours was, ENJOY!!

I would have shared my blue painter's tape that I had with me had I known.  Glad to hear you enjoyed the sailing and sorry we didn't get a chance to meet. 

39 minutes ago, Crown Cruiser said:

I don't know who told you that luggage had to be out by dinner time.  49 cruises with Princess and we put our bags out right before we retire for the night (about 11PM).

They are now asking to have it out before dinner time.  It was that way on our December Sky sailing and April Enchanted.  I was told the reason was that they now like to be able to take the time and separate out the luggage into the right color groups on the ship.  It makes it much easier in the am which works well since they are boarding so much earlier now and leaving at 3. 

1 hour ago, Wishing on a star said:

Ohhh,  the MDR has been good...  I see that it is The Catch that was mentioned...  Hope they get it together!

They were having an off night because we ate there twice two weeks ago and didn't have any issues.  Glad the OP was able to have the charges reversed. 

11 minutes ago, kywildcatfanone said:

Side comment from me.  I wish princess would ban Bluetooth speakers.  People bring them and blare music and then they yell at the people they are with to talk.  Very disruptive, particularly in the retreat area.

I would love that.  Someone had one in the Sanctuary in December on the Sky and the seats right outside of the Sanctuary a few weeks ago had someone that brought it so then we had to listen to their meeting. 

On 5/7/2024 at 12:02 PM, JamieLogical said:

 

They were definitely chicken finger. One was okay, but the other had "chunky chewy" bits that were super gross and hard to bite through.

 the same chicken fingers that they had at the platinum/elite event one night?!  I was surprised to see that's what was being offered. 

8 minutes ago, adoris said:

I think I did that….I’m not the best at doing this stuff…but I tried.  Thanks for your help.

 You did it correctly!  It's now gone from the Sun page and I see you already posted another one of the Star page.

Enjoy the planning!!

Thanks for posting this. My first Princess cruise was on the Golden out of San Juan and I did a few more after that.  I'll have to check into this as I love the Southern Caribbean.

57 minutes ago, Bgwest said:

You are truly awesome!!!! 🤙

 

 

I second that!!!

3 hours ago, dog said:

Not really comprehending your  post.

 

I agree with your latter post that Princess staff can learn a lot from loyal passengers. We are the ones that promote the cruiseline by being return guests and by word of mouth to our friends and family.

Comp those once in awhile rather then sell, sell, sell, bloggers etc.

Unfortunately, in this situation the forgotten few- those who cancel ( having to get over the threat of forfeiting our deposits) are not even given Good Will OBC.

I know many are upset like you about the Star and I understand that.  With that being said, Princess actually did give good will.  In the past when these mistakes happened on Princess and other lines, they were just canceled and all money  was returned.  In this case, Princess chose to give comped inside cabins with a chance to upgrade at a discounted price. Now it may not have included the premier or plus package, but it still was a comped cabin along with the deposit becoming OBC as stated for recognition of the inconvenience. Quite a few gambled and hoped it wouldn't be canceled but most, like me grabbing a cabin, knew it was more than likely a mistake.  It was posted on here and on the roll call that they could cancel and refund even though cards were charged.  It's what we agree to if mistakes are made. There are posters who are used to getting comped cabins, though probably not the reserve mini suites, but there are also many posters who don't get comped cabins or casino offers and hoped for the best. 

It's a cruise that was booked well over a year away on a ship that isn't even built yet.  I'm sure over the 2 nights that it was booked that no one purchased their airfare nor paid for non refundable hotels yet.  There was already the threat of forfeiting the deposit as it was payable in full and on non-refundable. Posters said it wasn't a lot and they were willing to lose it. 

The deposits became refundable and many have already gotten their refunds, though it may have taken a couple of calls or emails and was an inconvenience.  It's huge disappointment which is understandable, but they are willing to still give comped cabins, though not the category booked.  People were given a choice over a few days to decide what to do. 

I'm not a cheerleader as many call positive posters who stick up for Princess and will very readily admit when they screw up and they did.  Heck, my flooded cabin a week ago on The Enchanted was not handled well AT ALL and I'm not going to blindly stick up for Princess ever. This booking situation was a massive mistake that may not have been handled in the best manner, but at least they tried to do something by offering comped inside cabins with the deposit becoming OBC with a few days to decide what booked people wanted to do whether it was to keep, upgrade and or get a full refund. The person that has been helping, Jenn Wright,  really needs kudos as she has been very quick and responsive and shows the best side of a Princess employee.   It's too bad that there aren't more like her. 

I  truly hope you do get to sail one day on the Star and get the cruise that you really want at a fantastic price. Thank you for posting your original thread because it gave us all the chance, even fleeting to have booked a great deal. 

Thread as been unlocked @dog's request. 

Just now, FLAlaska said:

I think most that have an issue isn’t about the revoking but how it was handled. The letter received was poorly written, confusing, and a bit threatening, I say that as the sent it on a Friday night with a deadline of Monday. 
When contacting the number as instructed, NOT A SINGLE rep knew what we were talking about. Releasing notification with little explanation before instructing customer service was an awful decision,

 

and for the record , the Star booking did not mention casino offer, it said Comp offer. 

That is true.  It showed comp offer for me.  It was the Emerald sailing that showed prestige casino offer. 

16 minutes ago, fiona42 said:

I had no reason to believe that this was not a legitimate offer. Last May I was offered a two week Alaska cruise for $0! And I took it. I was also offered a two week Hawaii cruise this past December for $0 and I took it. So I had no reason to believe that this was not a normal offer! It did not seem like a too good to be true offer to me since I had been offered these in the past. So, yes, I’m very disappointed.

I'm sorry that this wasn't the case for you this time.  As you have had these before, it certainly must have seemed like it was legit. 

Many who booked had never received a $0 offer but booked after reading about it.  So for those, like myself, it did seem to be too good to be true. 

31 minutes ago, Lyndonn said:

I do not think so….the Bait, an offer for a free cruise with Princess plus…the Switch…changing their offer and now if you want to go it will cost you more if you want to keep the category you booked and pay the fees per their terms.  Plus, they took away the Princess Plus and changed the OBC from $200 pp to $100 pp. I would not have booked the cruise under that offer…so I was Baited and Switch. Plus, only giving a 3 day lead time or the deposit was non- refundable.    

 

 Did you receive an email offer from Princess with this deal as "bait" or was it from reading on line? If you booked it because you read about it in here and not from a direct offer from Princess, then there isn't any bait and switch. 
 

We all knew we were taking the chance when deciding whether or not to book. The terms for Princess are clear that if a mistake like this is made, it does not have to be honored. 
 

I feel that Princess is being fair is allowing the booking to remain but with an inside. Nothing had to be offered and it could have just been a straight cancellation. 
 

Many who booked discussed hoping it would be honored. The words too good to be true were on here. I had a cabin set aside and all I had to do was hit the last button to book but realized it would be canceled. As exciting as it was to think I could have such a great deal and I have had some decent casino deals on the past, I knew that this was too good to be true and decided not to gamble. 
 

Sorry for all of those who are very disappointed. 

Thanks for all the help everyone.!

Agree must be a mistake because the menu was the same one last week on the Enchanted as it's always been, 

@dog I've close the thread like you requested.  If something happens and you want it opened, just let me know.  

Congrats!

3 minutes ago, Paula_MacFan said:

I'm seeing it too but am too chicken to actually book it 🙂 

That's exactly what I see.