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JezzaC

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About JezzaC

  • Rank
    Cool Cruiser

About Me

  • Location
    Helsinki, Finland
  • Favorite Cruise Line(s)
    Celebrity Cruises, Royal Caribbean, NCL

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  1. You can have two beverages per transaction meaning per one order. Actually the terms and conditions don't have any restrictions related to how many bottles you can order.
  2. Well why don't they then say something if I correct them based on terms? And if I had continuously customers saying to me differently than what I have been told by supervisor - I would question the supervisor for it. If the server thinks he/she is correct then they should ask clarifications from customer, now they just accept it - IF customer knows it. So yes - I think they are aware they are actually telling lies. I hope that servers aren't just dummy muppets without their own brains to clarify and ask about things from their managers.
  3. I have noticed the issue in all NCL Specialty restaurants - I have always the SDP and am told one appetiser, one entree and one dessert. And I always have corrected, only one entree - no other limitations. I have never been charged but am quite annoyed that servers lie to me directly. The terms have now changed a bit since my previous cruise on December and general upcharge has been removed from some restaurants. Interesting to see how it will affect the behaviour on board. However I have had this one appetiser, one entree and one dessert issue in all ala carte restaurants despite the general upcharge or not.
  4. And that is bullshit by Sun personnel. Terms and conditions of Premium Plus: "Package can be used in onboard restaurants, lounges, bars and GreatStirrup Cay. Includes all beverages by the glass. Beverage selection is subject to change on board. Includes fountain soda, freshly squeezed juice, bottled water (flat and sparkling), energy drinks, non-alcoholic beer, and specialty coffee. Includes select wines by the bottle when dining. Select wine list is subject to change. The following will receive a 40% discount when purchased on board; non-selectbottles of wine (champagne and sparkling included), “Wine and Spirit Experiences”, tastings, and flights. " No exclusion related to Starbucks or other cafeterias on the board.
  5. I don't have a limit but would throw all of these stupid additional service charges to be trash bin and just include those in the cruise price. I also prepaid the service charge for my coming cruise on Escape - it was 10,11EUR per day which is round 11USD. So much cheaper than paying 14,50 or 15USD onboard.
  6. I assume it is Easy package what you are getting actually. They have now a promo on Easy package + Premium wi-fi package "free of charge". I already had a cruise booked for December and actually price is "surprisingly" higher now with "free packages".
  7. Well there is a clear difference. Premium package clearly states 15USD limit. Premium Plus states all drinks by glass, there isn't any price limit mentioned.
  8. Escape 3rd May 2020 from Civitavecchia to Southampton but it was indicated for all cruises for me. I don't know if it matters but I booked it from Europe since I live here. I also asked quotes from US travel agents (which have been usually cheaper) but their prices were higher and with only one perk. In Europe we also have to pay for the Free at Sea campaign nominal fee - for this time travel agent offered it to me.
  9. I also noticed this offer on MyNCL. I am partially tempted for it. I am travelling alone as solo and will dine alone as well - so if I read correctly it means I will get full bottles of wine just for myself. That is quite a lot if starting with champagne and then having different wine with each course.
  10. I booked Studio and was allowed to pick 2 perks.
  11. I have read there are 2 EU outlets, 2 US outlets and 3 usb outlets.
  12. I was told the same thing on Bliss and Getaway - but I always corrected the waiter that I can have as many starters and desserts as I wanted. And they agreed to that. So I don't know why personnel is told to say it to people since they know it isn't true.
  13. Hi, decided to give MSC another chance after 8 years and booked a cruise. Cruise is booked and everything should be fine - I can see my booking in the website. BUT when trying add additional services and see their prices - I can just get a screen "Select on active booking". I can see my cruise information below but can't select anything. Anyone had this issue? Have tried now with Safari and Chrome, next will try Firefox. Am already starting to regret making a booking to MSC - forgot how bad their online services are.
  14. Trust me - they don't actually laugh. Have been cruising with drinks package having different terms at the point when using it on the ship compared to the actual booking time. Same with dining packages - had booked in times when terms were different, they followed the rules which were valid I made the booking - not the actual cruising time. Laughing to customer isn't a part of the Royal Caribbean's hospitality. They will make things right on board.
  15. And to be honest that doesn't ruin my vacation. It only requires one discussion on board the ship. Yes I fully agree vacations should be relaxing and those are way more relaxing if I don't have to decide before hand and pre-book the show as the package was sold to me. And there are also different terms for the different markets. Royal Caribbean has to follow Europe legislation to be allowed the sell things here and based on that they have to inform customers before hand related to the change or otherwise it is a flaw in the service and it has to be compensated. So they are actually bound by law to make it right or inform changes immediately.
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