Had an interesting experience today. Had a difficult time accessing fares on a recent targeted Princess mailer, so I called the phone # referenced to ask. Was asked who my VP planner was - had no idea, so they told me I was assigned to a particular VP (who knew?) and he was in and I could leave a message.
He returned my call, accessed a promo code and we discussed pricing on a particular CAT on a "potential" 14 day cruise. He offered cabin choices and I said I was not ready to book but would think it over. He said he would email me pricing and could he call me tomorrow to see if I'd made a decision. Sure, I said.
Then I received the CONFIRMED email I you get after booking and depositing a cruise. Two FCD's deducted used to deposit from my account. It was not a quote or a "courtesy hold."
Is he inept, unethical or desperate? Is this the typical VP behavior for those of you that use them? I see it as inexcusable.
Thoughts?
BTW his price I found after about two minutes online was about 12% higher than other offer.🤔