On board credit

If you request a printed copy of your account statement from the purser's desk (sadly the only method on Cunard for seeing your account) it will state total credit and refundable credit remaining.

Thank you both very much for your input! It is always helpful obtaining specific information from Cruise Critic members.

Nick

A bit too late to ask this question now of anybody representing Cunard, I should have done it yesterday, BUT. Last May on a Princess cruise I did find it handy to be able not only to check our account on numerous machines sited around the ship, but also in our cabin. Regrettably returning to Cunard again in October - no such facility existed.

I understand that Carnival likes to maintain brand differences between the cruise Companies such as Cunard and Princess, but surely if Carnival has the obvious technology at their fingertips as per Princess, it should be migrated over to the other brands for the convenience of their passengers. This would not compromise brand individuality.

David

Thank you both very much for your input! It is always helpful obtaining specific information from Cruise Critic members.

 

Nick

Just back from this cruise and the on board gift credit provided by our travel agent was clearly noted as unrefundable.