Posted September 9th, 2018, 02:39 AM
We have been offered the 12 night trip to the Islands in January or move over to the Golden Princess NZ cruises on either 25 Feb or 10 March within a similar category and maybe
the same OBC or drinks packages that we had with the P&O cruise but they cannot guarantee
They told our agents to put in a preference by 7 Sept then they contacted passengers directly without telling our travel agents and said it had to be in by 20 Aug (also said the alternate cruises were 25 Feb and 23rd March then 30mins later contacted us again and said they were wrong - meant to be 10 Mar not 23rd) and gave us 2 days to make up our minds.
I contacted my agent who was furious that they had bypassed them (a no no) and we have opted for 10 March but we had booked when there was an offer of 3 times OBC and we had over $1000 OBC which was the reason I was happy to pay the fare I did because you take all things into account when making up your mind about pricing. They also gave us the option of cancelling. I had used P&O FBC's for the deposit so not sure where that leaves us with Princess either.
I have no idea what the outcome will be and we are waiting to see what exactly we are offered. If it is not the equivalent or we are not happy then we will just cancel it, I am over it now.
I had to cancel our November Golden trip to NZ because I had a heart attack 2 months ago and was in no fit state to make up my mind if I would be ok by then. Final payment was due so wasn't prepared to take the chance of something happening in the middle of the Tasman. We've thrown ourselves on their mercy to get some of the deposit back as a future credit or something and it looks like they may give us something. The attack came completely out of the blue, totally unexpected and evidently anxiety related.
I was looking forward to the P&O cruise because I thought 12 days in March would be fine but P&O had other ideas.
I am still going on the 5 night trip to Tassie in late Dec so hope all will be well then. Not so far from home but boy does a heart attack make your insurance expensive.
Hope you enjoy your Southern Adventure. I love Port Lincoln and SA trips. It is a pity they don't still call in at Portland. Not sure what happened that they stopped calling there.
1951 - SS Otranto: UK - Aus
2015 - Pacific Jewel: Sth Aus
2015 - Pacific Jewel: Tas, Sth Aus, Vic - New Year
2016 - Pacific Eden: Kangaroo Island
2016 - Pacific Jewel: Sth Aus
2016 - Pacific Jewel: NSW, Qld - New Year
2017 - Pacific Eden: Noumea, Vila, Lifou, Isle Pines, Mystery Island
2017 - Pacific Jewel: Christmas cruise Australia
2018 - Pacific Jewel: New Zealand/Tasmania
2018 - Pacific Eden: Loyalty Islands
2018 - Golden Princess: New Zealand
2018 - Golden Princess: Tasmania
2019 - Pacific Jewel: New Zealand